Destiny Shirley
Eatonton
Summary
Personable and adaptable professional with a proven ability to deliver exceptional customer service and create memorable dining experiences. Strong understanding of menu offerings and food handling protocols, complemented by solid multitasking and communication skills. Committed to fostering a positive dining atmosphere and ensuring guest satisfaction through effective payment processing and upselling techniques. Upbeat, friendly, and enthusiastic, consistently staying current on new menu items to provide tailored recommendations that meet individual customer needs while taking pride in delivering a great dining experience.
Overview
3
3
years of professional experience
Work History
Sever/host
Applebee’s
12.2024 - Current
- Delivered exceptional customer service to enhance guest experiences.
- Trained new servers on operational procedures and customer service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Food Runner/Host
Reynolds Lake Oconee
03.2024 - Current
- Collaborated with kitchen staff to coordinate orders and maintain workflow during peak hours.
- Trained new team members on proper food handling and running protocols to ensure consistency.
- Monitored inventory levels of supplies, communicating needs to management for restocking.
Host/Server
Kai Thai
12.2022 - 03.2024
- Trained new hosts on company procedures and customer service standards.
- Assisted in maintaining cleanliness and organization of dining area for optimal ambiance.
- Addressed guest inquiries and concerns efficiently, fostering positive relationships.
Education
High School Diploma -
Baldwin High School
Milledgeville, GA04.2022
Skills
- Hospitality
- Sales
- Basic Math
- Weight Handling in the Workplace
- Restaurant Experience
- Front Desk
- Cash Handling
- Food Service
- Customer Service
- Training new employees
- Communication Skills
- Guest Service
LANGUAGES
English
Timeline
Sever/host
Applebee’s
12.2024 - Current
Food Runner/Host
Reynolds Lake Oconee
03.2024 - Current
Host/Server
Kai Thai
12.2022 - 03.2024
High School Diploma -
Baldwin High School