Destyne Jones
Atlanta
Summary
Personable and organized individual with keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Pitney Bowes
01.2024 - 10.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Delta Sky Club Service Ambassador
Sodexo Magic
08.2022 - 01.2024
- Led the roll out of a new “Grab N Go” (GNG) project for Delta Sky Club lounge and was promoted to Lead GNG Specialists
- Successfully trained both Sodexo and Delta colleagues on existing procedures and operations
- Maintained accurate knowledge base of evolving protocols, standards of procedure, and inventory
- Proactively made recommendations to customers based on their interests and ensured the area is clean and disinfected for the safety of guests and colleagues
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Logistics Account Executive
Total Quality Logistics
07.2021 - 08.2022
- Generated new business and revenue by contacting prospects and effectively achieved monthly quota
- Developed and delivered pitch presentations for high-value prospects, successfully converting 20% into long-term clients
- Used CRM software to record customer interactions and track general sales activities for review and follow-up
Education
Bachelor of Business Administration - Marketing & Management
University of West Georgia
Carrollton, GA01.2021
Skills
- Microsoft Word
- Microsoft Excel
- Customer and client relations
- Filing
- Database entry
- Scheduling and calendar management
- Deadline-oriented
- Meticulous attention to detail
- Multi-line phone proficiency
Accomplishments
- National Honors Society: Phi Sigma Pi
- Dean's list
Timeline
Administrative Assistant
Pitney Bowes
01.2024 - 10.2024
Delta Sky Club Service Ambassador
Sodexo Magic
08.2022 - 01.2024
Logistics Account Executive
Total Quality Logistics
07.2021 - 08.2022
Bachelor of Business Administration - Marketing & Management
University of West Georgia
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