Operations Manager
6 Years 1 MonthFederal Express | 09.2020 - Current
- Partnered with cross-functional teams to resolve shipment exceptions and service disruptions.
- Trained and coached team members on operating procedures, quality standards, and escalation protocols.
- Oversaw equipment, inventory, and facility readiness to sustain uninterrupted operations.
- Supervised operations staff and kept employees compliant with company policies and procedures.