Devin Jacobs
Cleveland
Summary
Product management professional with expertise in implementing financial and operational software solutions. Proven ability to drive product development through planning, pre-production, and production phases. Strong decision-making skills that enhance team collaboration and project outcomes.
Overview
4
4
years of professional experience
Work History
Product Owner
Ernst & Young
01.2024 - 03.2025
- Served as primary contact for member firms, banks, and suppliers to standardize AP/AR processes globally.
- Led strategic planning meetings with clients and internal teams to ensure alignment and timely project delivery.
- Identified project risks and improvement opportunities through continuous RAID (Risks Actions Issues Decisions) processes.
- Created detailed documentation and user guides for implementations, reducing support queries significantly.
- Facilitated 10 enhancements and 2 major implementations of automated banking solutions, saving 150 hours annually.
Operations Intern
Henssler Financial
01.2023 - 06.2023
- Worked under the Director of Operations to implement standardized practices to improve efficiency of internal and external meetings.
- Gathered and organized 8 departments’ different procedures for newly hired employees to create a cohesive standard for the new hire experience.
- Developed template and training material for company-wide usage of agendas in OneNote.
Student Consultant
Coles College of Business Scholars Program
08.2021 - 05.2023
- Interacted/engaged with business and community leaders to understand diverse leadership styles and organizational challenges.
- Project 1 – Analyzed impacts of COVID-19 on the extended stay section of the hotel industry and identified opportunities to attract customer base going forward.
- Project 2 – Used SPSS and data mining software RapidMiner to find commonalities and trends shared in customers. Presented findings through dashboards made in Tableau to display found information as well as predictors for success in other potential customers.
Junior Analyst
KSU Student Managed Investment Fund LLC
01.2022 - 05.2022
- Researched, collected and analyzed data to predict growth in sections of various industries.
- Presented monthly investment proposals and reports to SMIF members and faculty.
- Used the Bloomberg Terminal to prepare 2 equity proposals and an industry analysis that helped inform the fund’s decision to invest in a new company and hold on a current one.
Education
Bachelor of Business Administration - Economics, Coles College Leadership Scholars Program Minor
Kennesaw State University
05.2023
Skills
- Microsoft Word, PowerPoint, Excel
- Jira, ALM, Trello, MS Project
- SPSS, Power BI, Tableau
- Agile/Kanban methodologies
Timeline
Product Owner
Ernst & Young
01.2024 - 03.2025
Operations Intern
Henssler Financial
01.2023 - 06.2023
Junior Analyst
KSU Student Managed Investment Fund LLC
01.2022 - 05.2022
Student Consultant
Coles College of Business Scholars Program
08.2021 - 05.2023
Bachelor of Business Administration - Economics, Coles College Leadership Scholars Program Minor
Kennesaw State University
Similar Profiles
Kaushik NamboorKaushik Namboor
Senior Consultant at Ernst & YoungSenior Consultant at Ernst & Young
Peter AkindelePeter Akindele
Senior Tax Advisor at Ernst & YoungSenior Tax Advisor at Ernst & Young
Ankita GhoshAnkita Ghosh
Functional Analyst, Oracle Cloud ERP at Ernst & YoungFunctional Analyst, Oracle Cloud ERP at Ernst & Young
Carlos BruneCarlos Brune
Senior Regional Recruiter at Ernst & YoungSenior Regional Recruiter at Ernst & Young
Ellie DriverEllie Driver
Nursing Assistant at VacentiNursing Assistant at Vacenti