Selena Clemons
Decatur
Summary
Organized professional with expertise in quality control and inspection, recognized for integrity and dedication. Experienced Stock Room Associate skilled in inventory control, stock management, and loss prevention. Successfully implemented procedures that enhanced operational efficiency and team productivity. Over 5 years of experience in retail, excelling in customer service, team leadership, and store operations.
Overview
7
7
years of professional experience
Work History
Stock Room Associate
J Crew Customer Service And Distribution Center
Decatur
03.2025 - Current
- Inspected incoming shipments of product for accuracy and quality, reporting any discrepancies or damages to supervisors immediately.
- Organized merchandise and stockroom shelves to ensure a neat and orderly display.
- Identified areas where improvements could be made in order to increase efficiency during stocking processes.
- Resolved customer complaints regarding product availability or quality promptly by providing satisfactory solutions.
Team Leader
Pet Supermarket Inc.
Decatur
04.2022 - 02.2025
- Directed inventory management and stock replenishment to guarantee timely access to materials.
- Supervised daily store operations, including opening, closing, and managing cash deposits.
- Led training initiatives for team members to meet sales targets and uphold store standards.
- Provided expert assistance to customers on pet products and animal care inquiries.
Cosmetic Beauty Advisor
Sephora
Decatur
12.2020 - 02.2022
- Designed cosmetic displays and shelving to enhance product visibility.
- Provided exceptional customer service by assisting clients in selecting beauty products.
- Educated customers on effective product usage, skincare routines, and makeup application techniques.
- Ensured cleanliness and organization of store and maintained product displays.
Team Trainer
Chick-Fil-A Restaurant
Decatur
07.2018 - 05.2020
- Facilitated discussions among staff to address job performance challenges.
- Supported trainers in course delivery and workshop facilitation.
- Operated POS system to ensure accurate cash and card transactions.
- Delivered prompt, courteous service in a fast-paced environment.
- Assisted in training new team members while supporting food preparation during peak hours.
Education
Associate of Science - Animal Science
Penn Foster College
Scottsdale, AZ05-2027
High School Diploma -
Penn Foster Career School
Scranton, PA05-2021
Skills
- Animal care and veterinary assistance
- Equipment maintenance
- Customer service and support
- Inventory management and control
- Team leadership and building
- Problem solving
- Employee training
- Retail management expertise
- Effective communication skills
- Visual merchandising
References
References available upon request.
Timeline
Stock Room Associate
J Crew Customer Service And Distribution Center
03.2025 - Current
Team Leader
Pet Supermarket Inc.
04.2022 - 02.2025
Cosmetic Beauty Advisor
Sephora
12.2020 - 02.2022
Team Trainer
Chick-Fil-A Restaurant
07.2018 - 05.2020
Associate of Science - Animal Science
Penn Foster College
High School Diploma -
Penn Foster Career School
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