Devon Ware
Rossville
Summary
Skilled professional with background in CSR and Sales. Experience includes customer service, direct sales, negotiation and conflict resolution. Strengths lie in understanding client needs, problem-solving abilities, and building strong customer relationships. Demonstrated success in increasing customer satisfaction and driving sales growth.
Overview
7
7
years of professional experience
2021
2021
years of post-secondary education
Work History
Direct Sales
Amway
Chattanooga
11.2025 - Current
- Attended seminars and workshops related to direct sales industry trends and best practices.
- Organized special events to promote products through direct sales channels.
- Developed performance metrics for direct sales team and monitored progress towards targets.
Automotive Technician
Firestone Complete Auto Care, BRO
Hixson
04.2024 - Current
- Diagnosed vehicle issues using diagnostic tools and equipment.
- Performed routine maintenance services on various vehicle makes and models.
- Repaired brake systems, ensuring safety and reliability for customers.
- Working with new challenges daily and continuous advancements in the industry that require employees to be willing to adapt to change
- Fast paced work environment
- Solution based thinking
- Working with a team to create flow in the workplace to maximize productivity throughout the business
Direct Sales
Show MGK
Memphis
01.2022 - 08.2023
- Worked in the mall for a shoe cleaning business
- Learned how to step outside my comfort zone and approach customers, build rapport, and create an atmosphere that made sells
- Managed my own hours as well as all of my sales daily
Sales Advisor
H&M Hennes & Mauritz
Memphis
09.2021 - 08.2023
- Maintained visual merchandising standards to enhance product presentation and store appeal.
- Assisted in inventory management by organizing stock and conducting regular counts.
- Learned the value and importance of customer service and satisfaction
Sales Supervisor
Burkes Outlet Bealls
Rockwood
02.2019 - 01.2021
- Supervised daily sales operations and ensured efficient store management.
- Trained new staff on customer service and sales techniques.
- Monitored inventory levels and managed stock replenishment processes.
Education
Rhea County Highschool
Evensville, TNSkills
- Solution Based Thinking
- Accountability
- Coachable
- Willingness to learn
- Leadership
- Effective Communication
- Great Listener
- Collective/Communnity focused
Timeline
Direct Sales
Amway
11.2025 - Current
Automotive Technician
Firestone Complete Auto Care, BRO
04.2024 - Current
Direct Sales
Show MGK
01.2022 - 08.2023
Sales Advisor
H&M Hennes & Mauritz
09.2021 - 08.2023
Sales Supervisor
Burkes Outlet Bealls
02.2019 - 01.2021
Rhea County Highschool