Devron Keith
Atlanta
Summary
Results-driven IT professional with a strong commitment to understanding customer needs and prioritizing the IT roadmap to deliver value. Versatile, adaptable, and focused on continuous learning, emphasizing collaboration and understanding diverse perspectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Data Governance Analyst
Aveanna Healthcare
Atlanta
01.2025 - Current
- Designed and deployed a comprehensive Data Loss Prevention (DLP) program to protect sensitive information across Microsoft and AWS service environments, employing Microsoft Purview Data Governance tools to mitigate data privacy risks. This initiative ensured compliance with relevant regulations and privacy standards while minimizing disruption to business operations.
- Developed an end-to-end data pipeline for the Data Governance DLP Risk Assessment program, enabling the steering committee to monitor and verify compliance with audit requirements. This involved accurate assessment of data completeness and integrity using Microsoft Power BI.
- Implemented detection and prevention strategies to address mass deletion incidents of Sensitive Information Types (SITs) utilizing the Microsoft Defender tools.
- Conducted regular Third-Party Organization (3PO) Risk Assessments to ensure partners adhered to established security and regulatory best practices, reinforcing compliance and risk management.
- Performed monthly control audits to ensure organizational adherence to Sarbanes-Oxley Act (SOX) compliance standards. Partnered with internal and external auditors to review audit findings, verify accuracy and readiness for SOX-related integration, systems, application, and segregation of duties enforcement, utilizing tools such as AWS CloudTrail and Jira COMPASS.
IT Product Owner
Aveanna Heathcare
Atlanta
05.2021 - 12.2024
- Groom the product roadmap backlog to ensure the business derives maximum value by prioritizing items based on impact.
- Defined AWS tagging strategy to give stakeholders clear visibility into utilized services, identify underused resources, highlight cost reduction opportunities, and establish relationships between AWS services supporting applications.
- Designed and implemented data analytics platforms, such as AWS QuickSight. This initiative significantly enhanced the Revenue Cycle Management department's capacity to prioritize claims based on timely filing deadlines and related revenue.
- Developed strategy for Enterprise Escalation Process Methodology using PagerDuty and Jira Management Service OpsGenie to enhance processes and policies, support Root Cause Analysis, and ensure compliance with SOX requirements, providing metrics for informed decision-making on impactful issues.
- Defined an AWS right-sizing strategy in alignment with AWS best practices. Following the implementation of the new right-sizing recommendations based on AWS CloudWatch utilization metrics, the IT department achieved a month-over-month cost reduction of 40%.
- Coordinated, managed, and monitored our EMR service release initiative, ensuring that EMR applications' regulatory, patch vulnerability, and compliance requirements were met.
- Led our AWS Disaster Recovery initiative to ensure the recoverability of all business data and systems in the event of a regional outage. This involved collaborating with stakeholders to determine the acceptable level of data loss (Recovery Point Objective, or RPO) that the business would consider permissible during a disaster situation.
- Implemented Agile methodologies and a Continuous Integration/Continuous Deployment (CI/CD) truck-base development tool this includes the Concourse application to enhance team collaboration, reduce deployment failure rates, and equip the escalation triage team with information that improves resolution times during escalation events using tools including Jira COMPASS, and GitHub.
System Administrator/NOC Lead
Aveanna Healthcare, LLC
Atlanta
01.2016 - 05.2021
- Established monitoring thresholds to ensure timely notifications for critical applications, systems, and services.
- Managed personal and third-party SSL certificates via IIS, ensuring timely renewal before expiration dates. This included monitoring through tools such as PRTG, GoDaddy, and the A10 load balancer.
- Maintained and applied end-of-life updates and security patches for applications to support ongoing business operations and ensure service continuity.
- Developed and maintained comprehensive documentation with step-by-step instructions for implementing application service updates, ensuring compliance with SOX requirements.
- Participated in various ad hoc projects, including the migration of virtual machines from the legacy data center to the newly provisioned data center.
- Led the consolidation of domain names by migrating registrars to a single provider, streamlining management across platforms such as GoDaddy, Network Solutions, and WIX.
- Collaborated with IT departments—including IT Service Desk, Mobility, and Infrastructure—to establish NOC workflows for responding to alerts and notifications across services such as ping, print spooler, netlogon, and URL monitoring.
Desktop Analyst
CSG International
Atlanta
09.2014 - 02.2016
- Delivered on-site and remote technical support to users, resolving issues through analysis, software troubleshooting, and hardware repairs to enhance user experience.
- Conducted hardware and software assessments and installations to ensure compliance with approved applications procurement list, streamlining deployment process.
- Provided executive-level support to leadership team, facilitating video conferencing and tailored hardware solutions to ensure seamless communication and operational effectiveness.
Education
Diploma - Network Specialist in IT Infrastructure
Gwinnett Technical College
Lawrenceville, GASkills
- Service Release Management
- Data Cataloging
- Version Control: GitHub
- Cloud Security
- Agile Methodologies: Scrum, Kanban
- Soft Skill: Strong technical and business communication, and Problem-solving
- Data Quality Assurance
Certification
- AWS Data Engineer Associate Certified - 2025
- AWS Solution Architect Associate Certified - 2022
- AWS Developer Associate Certified - 2018
- ITIL v3 Foundation Certified - 2014
- HDI Customer Support Technician Certified -2014
- COMP TIA A+ Certified - 2009
Timeline
Data Governance Analyst
Aveanna Healthcare
01.2025 - Current
IT Product Owner
Aveanna Heathcare
05.2021 - 12.2024
System Administrator/NOC Lead
Aveanna Healthcare, LLC
01.2016 - 05.2021
Desktop Analyst
CSG International
09.2014 - 02.2016
Diploma - Network Specialist in IT Infrastructure
Gwinnett Technical College