Damon Glasco
Snellville
Summary
Results-driven professional with over six years of experience in the food service industry. Expertise in customer assistance, staff training, and maintaining a clean workspace. Committed to fostering a collaborative environment that drives guest satisfaction and team performance.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Shift Leader
Mimis Comfort Food
Snellville, GA
08.2021 - Current
- Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
- Coordinated meal preparation and service during high-volume shifts, enhancing operational efficiency.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
- Contributed to positive workplace culture by fostering open communication among team members and addressing issues proactively before they escalated.
- Provided exceptional customer service to enhance guest satisfaction and retention.
- Managed dining area cleanliness and organization to ensure a welcoming environment.
- Collaborated with kitchen staff to streamline order delivery and improve efficiency.
- Supported servers by delivering food and beverages efficiently to enhance customer satisfaction.
- Maintained cleanliness and organization of dining areas, ensuring compliance with health standards.
- Bussed tables between courses and loaded and unloaded trays to expedite tasks.
- Assisted with dining room setup prior to and after service period.
- Facilitated a team-oriented environment, assisting in training new server assistants on job duties and restaurant protocols.
Education
High School Diploma -
Loganville Highschool
Loganville, GA05-2023
Skills
- Team leadership
- Financial oversight
- Customer service focus
- Team motivation
- Training assistance
- Customer support
- Drawer assignments
- Positive attitude
- Diplomatic and fair
Certification
ServSafe certificate
Timeline
Shift Leader
Mimis Comfort Food
08.2021 - Current
High School Diploma -
Loganville Highschool