DHAVAL ZAVERI
GENERAL MANAGER.
Newnan
Summary
Customer-oriented general manager with extensive experience in enhancing production efficiency and reducing downtime. Proven ability to manage multiple projects simultaneously in high-pressure settings. Strong leadership and strategic planning skills drive operational success and team performance.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Sales Associate
Marathon Oil
01.2023 - Current
- Monitored surveillance equipment to prevent theft and ensure the safety of the premises.
- Educated customers on loyalty programs and processed membership registrations.
- Checked receipts against product sold for accuracy before returning change to customers.
- Answered customers' questions and addressed complaints in person and via phone.
- Assisted customers with fuel pumps and provided guidance on fuel types.
- Performed daily inventory checks to ensure stock levels met customer demand.
General Manager
Days Inn Hotel
06.2021 - 07.2025
- Developed service and sales strategies to improve retention and revenue.
- Analyzed market trends to inform business decisions and strategies.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Tracked monthly sales to generate reports for business development planning.
- Administered employee discipline through verbal and written warnings.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Supervised employees through planning, assignments, and direction.
- Trained employees on duties, policies and procedures.
- Built and maintained loyal, long-term customer relationships through effective account management.
Front Desk Manager
Motel 6 Hotel
05.2019 - 03.2021
- Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.
- Resolved customer complaints in a timely manner while maintaining a friendly attitude towards guests.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Organized daily room assignments and ensured all necessary paperwork was completed accurately.
- Implemented quality control measures to uphold company standards.
Education
MBA - Business Administration And Management
West Georgia Technical College
La Grange, GAHigh School Diploma -
Marion L Steele High School
Amherst, United States 05.2001 -
Skills
Financial analysis
Market research
Project management
Customer relationship management
Team building
Employee training
Business leadership
Sales tracking
Operations management
Inventory management
Hiring and onboarding
Professionalism
Product sales
Customer service
Customer needs assessment
Websites
Affiliations
- Motorcycle
- Learning new languages
References
References available upon request.
Education and Training
true,other
Timeline
Sales Associate
Marathon Oil
01.2023 - Current
General Manager
Days Inn Hotel
06.2021 - 07.2025
Front Desk Manager
Motel 6 Hotel
05.2019 - 03.2021
High School Diploma -
Marion L Steele High School
05.2001 -
MBA - Business Administration And Management
West Georgia Technical College
Similar Profiles
John HernandezJohn Hernandez
Plant Operator at Marathon OilPlant Operator at Marathon Oil
mason ritchiemason ritchie
Cashier at Marathon OilCashier at Marathon Oil
Steven T. ReynoldsSteven T. Reynolds
Field Operator at Marathon OilField Operator at Marathon Oil
Stephen FisherStephen Fisher
Purchasing Coordinator at MIRPurchasing Coordinator at MIR
Dean FawleyDean Fawley
Lead Service Plumber / Equipment Operator at Avrett CompanyLead Service Plumber / Equipment Operator at Avrett Company