Diabeta Stokes
Perry
Summary
Enthusiastic Assistant Manager offers over 3 years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach to team management.
Overview
23
23
years of professional experience
Work History
ASSISTANT MANAGER
Rainbow Clothing Store
Warner Robins
02.2020 - 05.2021
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Developed training, assessment and performance monitoring programs to coach and mentor employees.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Enforced company policies and procedures to strengthen operational standards across departments.
FULLTIME KEYHOLDER
Dollar General
Kathleen
10.2018 - 02.2020
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Signed for incoming shipments in manager's absence.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Operated cash register.
- Maintained store in clean and neat manner.
- Responded to safety and loss prevention incidents.
Lunchroom Aide
Langston Road Elementary School
Perry
08.2014 - 10.2018
- Performed all work to top standards, proving best service for students, employees and school visitors.
- Maintained tools, equipment, and surfaces in clean, neat and working order.
- Monitored use of condiments, utensils, and beverages and restocked as needed.
Lunchroom Aide
Perry Primary School
Perry
09.2012 - 05.2014
- Performed all work to top standards, proving best service for students, employees and school visitors.
- Maintained tools, equipment, and surfaces in clean, neat and working order.
- Monitored use of condiments, utensils, and beverages and restocked as needed.
Certified Nursing Assistant
Summer Hill Nursing Home
Perry
06.2004 - 02.2011
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Used mobility devices to transport patients.
Certified Nursing Assistant
Church Home For The Aged
Perry
07.2005 - 01.2006
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Cook/Server
Pizza Hut
Perry
08.2001 - 05.2002
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Cashier
Burger King
Perry
06.2000 - 03.2001
- Operated cash register, collected payments and provided accurate change.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Inspected checkout areas to direct team members in cleaning, trash removal and other actions to restore professional appearances.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
- Trained new team members in cash register operation, stock procedures and customer service.
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
Perry
10.1998 - 12.1999
- Operated cash register, collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer service.
Education
High School Diploma -
PERRY HIGHSCHOOL
Perry, GA05.2002
Skills
- Sales monitoring
- Product and service knowledge
- Retail operations management
- Microsoft Office expertise
Timeline
ASSISTANT MANAGER
Rainbow Clothing Store
02.2020 - 05.2021
FULLTIME KEYHOLDER
Dollar General
10.2018 - 02.2020
Lunchroom Aide
Langston Road Elementary School
08.2014 - 10.2018
Lunchroom Aide
Perry Primary School
09.2012 - 05.2014
Certified Nursing Assistant
Church Home For The Aged
07.2005 - 01.2006
Certified Nursing Assistant
Summer Hill Nursing Home
06.2004 - 02.2011
Cook/Server
Pizza Hut
08.2001 - 05.2002
Cashier
Burger King
06.2000 - 03.2001
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
10.1998 - 12.1999
High School Diploma -
PERRY HIGHSCHOOL