Diala Abuhamdieh

• Completed clerical tasks such as filing, copying, and distributing mail.
• Managed daily data entry and kept clerical information accurate and up-to-date.
• Maintained and updated office records, both digital and physical.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Interacted with customers by phone, email, or in-person to provide information.
• Proctored and delivered exams

Preparing four children aged four or five years old with autism for school in a summer program. I shadowed and was supervised by other clinicians. This was to improve specific skills such as handwriting and manding.

• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
• Reconciled account files and produced monthly reports.
• Edited documents to improve accuracy of language, flow, and readability.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.