Diamond Grissom
Atlanta
Summary
Experienced with managing guest orders and providing high-quality service in fast-paced environments. Utilizes strong multitasking abilities to ensure timely and accurate delivery of beverages. Track record of maintaining professional demeanor and creating positive guest experiences through effective communication and teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ramp Agent/ Commissary
Unifi
06.2023 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Server
Krush Atlanta
03.2023 - 09.2023
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Waitress
Area 4 Restaurant
09.2022 - 12.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Server
Virgil's Gullah Kitchen & Bar
06.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bottle Server
The Ivory
10.2020 - 01.2022
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
- Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
- Collaborated with bartenders and managers to ensure timely delivery of orders.
Education
High school diploma -
The School Of The Arts At Carver
Atlanta, GA05.2019
Skills
- Problem-solving
- Strong multitasking
- Strong communication skills
- Greeting guests
- Team collaboration
- Order taking
- Loading and unloading
- Heavy lifting
- Exceptional customer service
- Garnishing techniques
- Order accuracy
- Strong work ethic
Certification
Driver's License
Timeline
Ramp Agent/ Commissary
Unifi
06.2023 - 02.2025
Server
Krush Atlanta
03.2023 - 09.2023
Waitress
Area 4 Restaurant
09.2022 - 12.2022
Server
Virgil's Gullah Kitchen & Bar
06.2022 - 09.2022
Bottle Server
The Ivory
10.2020 - 01.2022
High school diploma -
The School Of The Arts At Carver
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