Diamond Reese
Atlanta
Summary
Resourceful and detail-oriented professional with experience supporting recruiting teams, managing high-volume scheduling, and coordinating cross-functional projects. Known for balancing efficiency with empathy, ensuring candidates and hiring teams are supported at every stage. Adept at working in fast-paced environments where processes are still being built, with a strong focus on accuracy, communication, and collaboration
Professional with substantial experience in streamlining administrative operations and coordinating team efforts. Skilled in managing schedules, handling communications, and optimizing office workflows. Recognized for strong organizational abilities and adaptability to changing demands. Effective collaborator focused on achieving results and supporting organizational goals.
Overview
8
8
years of professional experience
Work History
Administrative Coordinator
Walgreens Boots Alliance
01.2022 - Current
- Partners with HR to support candidate communication and onboarding, ensuring a smooth transition for new hires.
- Assists with the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Manages job openings, updating internal databases, and maintaining accurate records for compliance.
- Proactively identifies opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Provides exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
Patient Services Representative
Southside Medical Center
08.2019 - 12.2021
- Verified insurance and clinical information, following compliance guidelines and protecting patient confidentiality.
- Supported a positive patient experience by providing clear instructions and empathetic communication.
- Managed appointment scheduling, optimizing provider calendars to enhance patient flow and reduce wait times.
- Collaborated with physicians, nurses, and insurance companies to streamline scheduling and avoid delays.
- Managed patient registration process, confirming data accuracy and completeness.
Remote Healthcare Specialist
LMN Community Services
06.2017 - 07.2019
- Supported a team of program managers with scheduling, documentation, and event coordination.
- Provided front-line support, answering questions and directing clients with professionalism and care.
- Facilitated patient intake processes, ensuring accurate data collection and documentation.
- Analyzed patient feedback to identify areas for service improvement and enhance satisfaction levels.
- Facilitated communication between patients, families, and healthcare providers to enhance care coordination.
Education
Bachelor of Science - Criminal Justice
SUNY Buffalo State
Buffalo, NY05-2014
Skills
- Interview Scheduling & Coordination
- Candidate Experience Support
- Recruiting Operations & Job Postings
- Calendar & Time Zone Management
- Reporting & Data Auditing
- Process Improvement & Documentation
- Communication & Team Collaboration
- Attention to detail
- Project management
Websites
Additional Information
- Strong attention to detail and problem-solving ability.
- Experienced working in evolving environments where flexibility and quick learning are critical.
- Recognized for being dependable, solution-oriented, and collaborative.
Timeline
Administrative Coordinator
Walgreens Boots Alliance
01.2022 - Current
Patient Services Representative
Southside Medical Center
08.2019 - 12.2021
Remote Healthcare Specialist
LMN Community Services
06.2017 - 07.2019
Bachelor of Science - Criminal Justice
SUNY Buffalo State