Diana Davidson
Rome
Summary
Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
Work History
Housekeeping Supervisor
Couryard by Marriott
Cartersville
05.2022 - 10.2025
- Supervised housekeeping staff to ensure cleanliness and order throughout the hotel.
- Trained new team members on cleaning procedures and safety standards.
- Inspected guest rooms and public areas for quality assurance and compliance.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
Cashier
Gabes
Cartersville
10.2020 - 02.2021
- Processed customer transactions efficiently and accurately at retail store.
- Assisted customers with product inquiries and service-related issues.
- Maintained cleanliness and organization of checkout area for optimal customer experience.
- Stocked shelves and organized merchandise to enhance product visibility and accessibility.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Drive-Thru Operator
Steak N Shake
Cartersville
09.2016 - 07.2017
- Took customer orders accurately at drive-thru window.
- Prepared and served food and beverages quickly.
- Operated cash register for transactions and payments.
- Maintained cleanliness in work area and equipment.
- Performed additional duties as assigned by management.
- Kept work area organized throughout the day to ensure smooth operations during peak times.
Education
Cassville High School
Cartersville, GASome College (No Degree) - Chemistry
Georgia Highlands College
Cartersville, GASkills
- Supervisory skills
- Quality assurance
- Cleaning procedures
- Training staff
- Hotel standards
- Customer service
- Folding clean laundry
Timeline
Housekeeping Supervisor
Couryard by Marriott
05.2022 - 10.2025
Cashier
Gabes
10.2020 - 02.2021
Drive-Thru Operator
Steak N Shake
09.2016 - 07.2017
Cassville High School
Some College (No Degree) - Chemistry
Georgia Highlands College