Diana Delapaz

• Perform patient triage by obtaining and documenting vital signs, medical history, medications, and chief concerns.
• Present and communicate pertinent patient information and triage findings to physicians to support timely and effective patient care.
• Assist physicians with gynecological procedures, including endometrial biopsy (EMB), colposcopy, hysteroscopy with polypectomy, IUD insertion and removal, and LEEP procedures.
• Prepare patients, equipment, and supplies for examinations and procedures while maintaining a safe and sterile clinical environment.
• Administer medications and injections as ordered by physicians and according to clinical protocols.
• Clean, disinfect, and sterilize reusable medical instruments according to established infection-control and safety protocols.
• Complete patient check-in and check-out processes, including verifying demographic and insurance information.
• Utilize eClinicalWorks (eCW) EMR for patient documentation, chart review, updating medical histories, and maintaining accurate clinical records.
• Assist with FMLA paperwork and documentation, ensuring forms are completed accurately and efficiently.
• Communicate with physicians and clinical staff regarding patient needs, procedure preparation, follow-up care, and clinical concerns.

• Processed customer transactions accurately and efficiently using point-of-sale system.
• Assisted customers with inquiries and resolved issues promptly to ensure satisfaction.
• Collaborated with team members to streamline checkout process, reducing wait times.
• Welcomed customers and helped determine their needs.
• Trained new cashiers on operational procedures and customer service standards.

• International Thespian Society Member

Associate of Applied Science in Surgical Technology — In Progress

• Currently enrolled in the Surgical Technology program.
• Scheduled to begin clinical rotations on October 8, 2026, at Grady Memorial Hospital.
• Clinical schedule: Tuesday–Thursday.
• Developing hands-on skills in surgical procedures, sterile technique, surgical instrumentation, and operating room practices.