Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Diana Jones

Diana Jones

Comer

Summary

Accomplished CNA with a proven track record at Hart Care Center, excelling in patient care and team collaboration. Implemented effective collection strategies, . Demonstrated empathy and active listening to foster positive patient relationships.

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.

Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.

Overview

10
10
years of professional experience

Work History

CNA

Private Home Care
08.2025 - Current
  • Oversee a team of five accounts receivable specialists, ensuring accurate and timely processing of over 1000 invoices monthly
  • Reduced outstanding receivables by 30% through the implementation of effective collection strategies
  • Developed and implemented a new process for tracking and resolving payment discrepancies, improving efficiency by 25%
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Helped patients complete range of motion exercises to prevent loss of function during care.

CNA

Private Home Care
02.2023 - 10.2023

Patient care, meal prep, cleaning

played games

CNA

Hart Care Center
01.2022 - 01.2023
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Documented patient information and care activities in electronic health record.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

CNA

Manor Lake Assisted Living and Memory Care
01.2021 - 01.2022
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Supported needs of [Number]+ residents under long-term care.
  • Transported patients between rooms and appointments or testing locations.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.

CNA

Comer Health And Rehabilitation
01.2016 - 01.2021
  • Followed directions of licensed nurses to administer medications and treatments.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Delivered high-quality care to [Type] patients in hospital facility.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Documented patient information and care activities in electronic health record.

Education

CNA Liscense - CNA

Future Nurse Learning Center
Lavonia, GA
01-2015

High School Diploma -

Pasco High School Diploma
Dade City, FL
05-1989

Skills

  • Accounts receivable procedures
  • Data gathering and analysis
  • Team collaboration
  • Microsoft Excel, Oracle NetSuite, Sage 50, QuickBooks
  • Maintaining confidentiality
  • Patient care
  • Feeding assistance
  • Time management
  • Complex Problem-solving
  • Attention to detail
  • Critical thinking
  • HIPAA compliance
  • Conflict resolution
  • Emotional support
  • Flexibility and adaptability
  • Toileting assistance
  • Infection control practices
  • Emergency response
  • Active listening
  • Compassionate communication
  • Basic life support
  • Vital signs monitoring
  • Compassion and empathy
  • Multitasking and organization
  • Cultural sensitivity
  • Health monitoring
  • Problem-solving
  • Physical stamina
  • Clinical documentation
  • Dressing assistance
  • End-of-life care

Languages

English
Native or Bilingual

Timeline

CNA

Private Home Care
08.2025 - Current

CNA

Private Home Care
02.2023 - 10.2023

CNA

Hart Care Center
01.2022 - 01.2023

CNA

Manor Lake Assisted Living and Memory Care
01.2021 - 01.2022

CNA

Comer Health And Rehabilitation
01.2016 - 01.2021

CNA Liscense - CNA

Future Nurse Learning Center

High School Diploma -

Pasco High School Diploma
Diana Jones