Diann Persaud
Winston
Summary
Dedicated Medical Assistant with a proven track record at Peachtree Immediate Care, excelling in patient care and EMR/EHR management. As an expert in phlebotomy and HIPAA compliance, I have significantly enhanced the patient experience through efficient procedural improvements. My strong customer service skills and ability to work as a reliable team player have consistently improved clinic operations.
Developed strong communication and organizational skills in clinical settings, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Ortho Sport & Spine
05.2023 - Current
- Explained medication instructions to patients and clarified any questions to ensure proper understanding of treatment plans.
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
- Instructed patients on post-procedure care to support recovery and adherence to medical advice.
- Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Assistant
Peachtree Immediate Care
07.2020 - 07.2021
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Education
Associate of Applied Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL06-2025
Associate of Applied Science - Medical Assistant
Lincoln Tech
Marietta, GA01-2020
High School Diploma -
Bush Lot Secondary
Guyana11-2011
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Phlebotomy
- Reliable team player
- CPR
- Immunization administration
- Specimens collection and processing
- Maintaining confidentiality
- Insurance verification
Timeline
Medical Assistant
Ortho Sport & Spine
05.2023 - Current
Medical Assistant
Peachtree Immediate Care
07.2020 - 07.2021
Associate of Applied Science - Medical Billing And Coding
Ultimate Medical Academy
Associate of Applied Science - Medical Assistant
Lincoln Tech
High School Diploma -
Bush Lot Secondary
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