Overview
Work History
Education
Timeline
Generic

Dianna Wesley

Baxley

Overview

26
26
years of professional experience

Work History

Administrative Support Specialist

Fayetteville State University
Fayetteville, NC
11.2009 - 09.2025
  • Deliver high quality administrative assistance to directors, department chairs, and staff.
  • Manage complex schedules, ensuring adherence to deadlines for academic and administrative projects.
  • Streamline inventory control systems to maintain operational efficiency.
  • Prepare departmental budgets and manage expenditure records
  • Coordinate meetings, record minutes, and distribute action items to stakeholders.
  • Support recruitment and onboarding of new faculty by preparing contracts and assisting with onboarding logistics.
  • Process financial transactions, including stipends and travel reimbursements, ensuring compliance with institutional policies.

Customer Service Representative 1

Fort Bragg Credit Union
Fayetteville, NC
02.2006 - 10.2009
  • Provided exceptional customer support through effective communication and problem resolution techniques.
  • Assisted members with account inquiries, ensuring accurate information and timely responses.
  • Educated customers on financial products, enhancing their understanding and satisfaction.
  • Collaborated with team members to streamline processes, improving overall service efficiency.

Head Teller

HSBC Bank
Rotterdam, NY
08.1999 - 02.2006
  • Supervised daily operations of teller line, ensuring compliance with banking regulations and policies.
  • Trained and mentored new tellers on customer service protocols and transaction procedures.
  • Enhanced customer experience by resolving inquiries and issues promptly and effectively.
  • Managed cash transactions, maintaining accuracy in balancing cash drawers at end of shifts.

Education

High School Diploma -

Appling County High School
Baxley

No Degree -

Americus Technical College
Americus

Timeline

Administrative Support Specialist

Fayetteville State University
11.2009 - 09.2025

Customer Service Representative 1

Fort Bragg Credit Union
02.2006 - 10.2009

Head Teller

HSBC Bank
08.1999 - 02.2006

High School Diploma -

Appling County High School

No Degree -

Americus Technical College

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Dianna Wesley