DIEGO NAVARRO
Dalton
Summary
Experienced Crew Lead with a strong background in quality control, machine operation, and production management. Adept at leading teams, optimizing production processes, and enforcing safety standards to ensure high-quality output. Skilled in troubleshooting, problem-solving, and training employees to enhance efficiency and compliance. Dedicated leader who thrives in fast-paced environments and drives continuous improvement.
Overview
7
7
years of professional experience
Work History
Crew Lead
MOHAWK INDUSTRIES INC
01.2025 - Current
- Supervise and coordinate production teams to meet daily and weekly goals
- Troubleshoot and repair equipment to minimize downtime and optimize production
- Train and mentor employees to ensure adherence to quality and safety standards
- Monitor workflow efficiency and implement improvements for increased productivity
- Enforce company policies and safety procedures to maintain a compliant workplace
Quality Control Lab Technician
MOHAWK INDUSTRIES INC
04.2023 - Current
- Conduct tests and inspections to ensure products meet industry and company standards
- Collect and analyze data to evaluate the effectiveness of quality control processes
- Identify and report potential quality issues, collaborating with production teams for solutions
- Maintain accurate records of inspections, test results, and compliance reports
Extrusion Machine Operator
MOHAWK INDUSTRIES INC
06.2021 - Current
- Operate multiple extrusion lines, ensuring quality and efficiency
- Perform routine machine maintenance and troubleshoot issues to minimize downtime
- Assist in process design improvements to increase productivity and reduce waste
- Maintain detailed logs of production runs and quality assessments
Tufting Machine Operator
MOHAWK INDUSTRIES INC
08.2020 - 06.2021
- Monitored and adjusted tufting equipment for precision and efficiency
- Conducted quality inspections to ensure compliance with customer and company standards
- Performed equipment maintenance and reported major repairs to technical teams
Creeler
MOHAWK INDUSTRIES INC
02.2020 - 08.2020
- Maintained creels and prepared for efficient machine changeovers
- Ensured production areas were organized and free of defective materials
Customer Sales and Service Expert
AT&T MOBILITY
02.2018 - 02.2020
- Provided customer support and resolved issues with professionalism and efficiency
- Generated sales leads and built strong client relationships through proactive outreach
- Processed service requests and managed customer accounts effectively
Education
High School Diploma -
Colegio Gustavo Adolfo Becquer
10.2014
Skills
- Leadership & Team Management
- Machine Operation & Troubleshooting
- Safety Compliance & Risk Management
- Quality Control & Product Testing
- Problem-Solving & Decision-Making
- Time Management & Efficiency
- Process Improvement & Continuous Learning
- Meticulous Record-Keeping
Timeline
Crew Lead
MOHAWK INDUSTRIES INC
01.2025 - Current
Quality Control Lab Technician
MOHAWK INDUSTRIES INC
04.2023 - Current
Extrusion Machine Operator
MOHAWK INDUSTRIES INC
06.2021 - Current
Tufting Machine Operator
MOHAWK INDUSTRIES INC
08.2020 - 06.2021
Creeler
MOHAWK INDUSTRIES INC
02.2020 - 08.2020
Customer Sales and Service Expert
AT&T MOBILITY
02.2018 - 02.2020
High School Diploma -
Colegio Gustavo Adolfo Becquer
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