Dijjone Lyke
2025 Peachtree Rd Ne
Summary
I am a very detail-oriented person, who has skills in relationship building and problem solving. Expertise in assisting families with unique financial needs and navigating insurance options, helping parents schedule appointments and giving great customer service. I am a highly trained professional with a background in patient account management and meeting tight deadlines.
Overview
6
6
years of professional experience
Work History
Financial Counselor
Childrens Healthcare of Atlanta
Atlanta
04.2026 - Current
- Guided families through financial counseling and assessed eligibility for assistance programs, enhancing their access to financial resources.
- Clarified insurance benefits and coverage options for patients and families, ensuring informed decision-making regarding their healthcare costs.
- Reviewed patient accounts for accuracy and resolved billing inquiries promptly.
- Provided support in completing financial assistance applications and documentation.
- Cultivated strong relationships with families to identify and address their unique financial needs, fostering trust and personalized support.
- Maintained up-to-date knowledge of Medicaid and charity care policies.
Patient Scheduler
Childrens Health Care of Atlanta
Atlanta
10.2024 - 03.2026
- Scheduled patient appointments using electronic health record systems.
- Coordinated with medical staff to optimize appointment availability for patients.
- Managed patient inquiries and provided information on services.
- Confirmed appointments and sent timely reminders to enhance patient attendance.
- Collected and verified patient insurance information to facilitate accurate scheduling.
- Maintained accurate records of all scheduled appointments and changes.
Medical Assistant
CJ pediatrics
Stockbridge
02.2020 - 10.2021
- Coordinated patient intake by gathering medical histories and updating records for accurate clinical assessments.
- Facilitated patient care by taking vital signs and histories, ensuring preparedness for examinations.
- Supported physicians during patient examinations and medical procedures to enhance care quality.
- Educated patients on treatment plans, medications, and preventive care.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained cleanliness and organization of examination rooms and supplies.
Education
High School Diploma -
Mount Zion High School
Morrow, GA05-2017
Some College (No Degree) - Medical Assistance
United Education Institute
Morrow, GASkills
- Financial advising
- Medicaid assistance
- Billing processes
- Insurance checks
- Compliance management
- Accurate documentation
- Appointment scheduling
- Patient scheduling
- Team collaboration
- Problem solving
- Effective communication
- Detail orientation
- Relationship management
- Relationship building
- Telephone etiquette
- Customer service
- Vital sign assessment
Timeline
Financial Counselor
Childrens Healthcare of Atlanta
04.2026 - Current
Patient Scheduler
Childrens Health Care of Atlanta
10.2024 - 03.2026
Medical Assistant
CJ pediatrics
02.2020 - 10.2021
High School Diploma -
Mount Zion High School
Some College (No Degree) - Medical Assistance
United Education Institute