Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Dillard Snider

Americus

Summary

Creative lead marketing manager with a strong foundation in web design and a background in customer service. Expertise in developing and executing marketing strategies, designing engaging websites, and fostering strong client relationships. Proven ability to translate technical knowledge into effective communication and drive business growth.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Service Advisor

Snider Auto Care
03.2025 - Current
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Acted as on-site IT support
  • Managed repair orders and wrote up estimates for vehicles.
  • Trained technicians on how to use AutoVitals on tablets
  • Took classes on sales through ATI. An auto care efficiency training course.

Web Designer

Self Employed
03.2023 - 11.2024
  • Enhanced functionality and appearance of website and repaired functionality issues
  • Dealt with outdated websites to rebrand them to modern standarts
  • Designed user interface to meet client specifications and content management system
  • Crafted website content and graphics by coordinating copywriting, and designing images, icons, banners and enhancements
  • Promoted brand identity by creating company logos and delivering attractive, user-friendly and unique website

Marketing Manager

Snider Auto Care
03.2023 - 05.2023
  • Communicated with outsourced team on wants and needs of website development
  • Updated website with relevant changes
  • Worked with CRM to give customers relevant data on their vehicles

Education

Bachelor of Science - Information Technology

Georgia SouthWestern State University
Americus, GA
12.2022

High School Diploma -

Southland Academy
Americus, GA
05.2017

Skills

  • Computer Operating Systems
  • C# and Java Languages
  • Database Design
  • Software Language
  • Web Design
  • Marketing
  • Phone Skills
  • Sales
  • Service estimates
  • Listening skills

Accomplishments

  • Has Obtained Google's IT Support Specialist Certification
  • Shows skills in game development and debuted software in final project
  • Has made high grades on final projects for data structures and other general programming courses.
  • Basic understandings of computer hardware.

Certification

Google IT Support Professional Certificate

June 2023 to Present


Timeline

Service Advisor

Snider Auto Care
03.2025 - Current

Web Designer

Self Employed
03.2023 - 11.2024

Marketing Manager

Snider Auto Care
03.2023 - 05.2023

Bachelor of Science - Information Technology

Georgia SouthWestern State University

High School Diploma -

Southland Academy
Dillard Snider