Dillon Blackburn
Gainesville
Summary
Experienced service-oriented associate with a strong background in customer engagement. Skilled in task management, critical decision making, and ensuring customer satisfaction. Possesses excellent communication and time management skills. Known for handling tasks with accuracy and efficiency. Recognized for solving customer needs quickly and efficiently, while also building a close yet professional relationship with customers.
Overview
10
10
years of professional experience
Work History
Front of House Employee
Panda Express
04.2023 - Current
- Established welcoming atmosphere by greeting each guest warmly
- Trained new staff in front-of-house procedures, customer relations, and cleaning
- Reset tables between guests by restocking low items and wiping down surfaces
- Helped guests at tables when in need of assistance
Assembly Line Worker
Daimler Trucking
09.2018 - 02.2019
- Used an order picker to pick and store truck parts to be shipped
- Packed 'emergencies' lighter packages that needed to get to the customer in the next couple of days
- Cleaned warehouse
- Made stock boxes to be used in picking
Mitesh Pitel - The UPS Store
10.2016 - 08.2018
- Greet customers and ascertain what each customer wants or needs
- Recommend shipping supplies, details, and prices for each shipment
- Faxing or mailing documents and important checks/letters to businesses
- Printing, making copies, and performing requests from emails
- Boxing and labeling shipments
- Answer questions regarding the store and its merchandise
- Offering business solutions and advantages to smaller organizations
- Inventory stock and requisition new stock
- Store maintenance
- Ticket, arrange and display merchandise to promote sales
Crew Member
Mcdonalds
03.2016 - 08.2016
- Perform payroll functions, such as maintaining timekeeping information and counting registers
- Taking customer order, relay them to cooking staff
- Recommending certain products or sales to customers
- Preparing food to serve to customers, inside and out of the store
- Maintaining the store look and cleaning messes around the store
- At night time closing and making sure the store is secure and well protected
Courtesy Clerk
Kroger Co
03.2015 - 02.2016
- Maintain store cleanliness
- Inquire customers' desires/needs
- Recommend customer certain Kroger products
- Bagging groceries and helping customers get said groceries to their vehicle, if needed
- Clearing parking lot of trash and receiving unwanted carts from customers
Education
High School Diploma -
North Gwinnett High School
Suwanee, GAAssociate of Science - undefined
University Of North Georgia
Dahlonega, GABachelor of Arts - Animation
Full Sail University
Winter Park, FL06-2026
Skills
- Customer Service Expertise
- Effective Listening
- Logical Reasoning
- Interpersonal Insight
- Engaged Learning
- Dedicated Work Ethic
- Client Support
- Collaborative Mindset
Timeline
Front of House Employee
Panda Express
04.2023 - Current
Assembly Line Worker
Daimler Trucking
09.2018 - 02.2019
Mitesh Pitel - The UPS Store
10.2016 - 08.2018
Crew Member
Mcdonalds
03.2016 - 08.2016
Courtesy Clerk
Kroger Co
03.2015 - 02.2016
Associate of Science - undefined
University Of North Georgia
High School Diploma -
North Gwinnett High School
Bachelor of Arts - Animation
Full Sail University
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