Dillon Skowronski
Cumming
Summary
Dynamic sales associate with a proven track record at Cycle Gear, excelling in customer service and exceeding sales goals. Recognized for strong teamwork and problem-solving skills, I effectively built customer loyalty while maintaining inventory accuracy. Proficient in cash register operations, I consistently delivered exceptional shopping experiences that drove store revenue.
Motivated and technically inclined professional, ready to transition into new field of a technician/installer role, bringing hands-on mechanical aptitude, and a commitment to learning telecommunications systems while providing reliable, customer-focused service. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Cycle Gear
04.2024 - Current
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and replenishment.
- Provided product knowledge to customers, ensuring informed purchasing decisions.
- Collaborated with team members to achieve sales goals and improve customer service.
- Processed transactions efficiently using POS systems, ensuring quick and accurate checkouts.
- Organized merchandise displays to maximize visibility and attract customer interest.
- Resolved customer inquiries and complaints, fostering positive relationships and repeat business.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Built relationships with customers to encourage repeat business.
- Replace and repair motorcycle tires, apply new rims and balance the new tires.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Performed cash, card, and check transactions to complete customer purchases.
Warehouse Worker Seasonal
Maileg
10.2025 - 01.2026
- Operated warehouse equipment to efficiently transport and organize inventory.
- Assisted in receiving, inspecting, and storing incoming shipments.
- Maintained cleanliness and organization of work areas to promote safety.
- Collaborated with team members to streamline packing and shipping processes.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Adhered to safety protocols while performing all warehouse duties effectively.
- Supported management in preparing orders for timely delivery to customers.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated forklifts and pallet jacks to transport materials efficiently.
- Supported quality control measures by inspecting products during packing processes.
Education
Certificates of Completion in All 3 Aviation Areas - Aviation Maintenance
Aviation Institute of Maintenance
Duluth, GA05-2024
High School Diploma -
Forsyth Central High School
Cumming, GA05-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Energetic self-starter
- Exceeds sales goals
- Friendly and outgoing
- Product recommendations
- Cash register operation
- Store opening and closing
- Professional demeanor
- Policy and procedure adherence
Certification
- Automotive Training - August 2018-May 2022
- Certificates of completion in Aviation maintenance training for Airframe, General, and Powerplant- August 2022-May 2024
Languages
English
Full Professional
Timeline
Warehouse Worker Seasonal
Maileg
10.2025 - 01.2026
Sales Associate
Cycle Gear
04.2024 - Current
Certificates of Completion in All 3 Aviation Areas - Aviation Maintenance
Aviation Institute of Maintenance
High School Diploma -
Forsyth Central High School