Dion Williams
Atlanta
Summary
Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
8
8
years of professional experience
Work History
Armed Security Officer
United Security Agency
Atlanta
05.2023 - Current
- Maintained a high level of security and safety by patrolling assigned areas, monitoring surveillance cameras, and promptly responding to any suspicious activities or incidents
- Performed regular inspections of equipment and facilities to identify potential security risks or vulnerabilities, taking proactive measures to address them
- Collaborated with law enforcement agencies during emergency situations or criminal investigations, providing support and assistance as needed
- Conducted thorough investigations into security breaches or incidents, documenting findings accurately and recommending appropriate corrective actions
- Trained new security personnel on standard operating procedures, emergency response protocols, and use of security equipment
- Ensured the proper functioning of all security systems such as CCTV cameras, access control systems etc
- Monitored employee compliance with safety regulations through routine inspections and audits
Armed Driver
GardaWorld Cash Services
Fairburn
09.2022 - 04.2023
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Patrolled crowds during events to preserve order and promote security.
- Loaded and balanced ATM machines along daily routes to replenish cash supply for banks and ATM customers.
- Provided secure transportation services in accordance with established safety protocols.
Assistant Store Manager
McDonald's
Atlanta
02.2022 - 09.2022
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Organized weekly meetings with department heads to review progress on key objectives.
Store Manager
Dunkin Dounts
Atlanta
02.2019 - 02.2022
- Resolved customer complaints in a timely manner.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Created effective business plans to focus strategic decisions on long-term objectives.
Crew Member
Dunkin' Donuts
Atlanta
01.2017 - 02.2019
- Presented orders to guests within anticipated service times.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Education
High School Diploma -
Northspring High School
Atlanta, GA06-2018
Skills
- Surveillance
- Security
- Cash Handling
- CCTV
- Typing
- Customer service
- Company standards
- Basic math
- Multitasking and organization
- Complex Problem-solving
- Workplace efficiency
- Point-of-sale system
- Cash handling
- Verbal and written communication
Timeline
Armed Security Officer
United Security Agency
05.2023 - Current
Armed Driver
GardaWorld Cash Services
09.2022 - 04.2023
Assistant Store Manager
McDonald's
02.2022 - 09.2022
Store Manager
Dunkin Dounts
02.2019 - 02.2022
Crew Member
Dunkin' Donuts
01.2017 - 02.2019
High School Diploma -
Northspring High School