D'Angelo Climpson
Jonesboro
Summary
Offering strong analytical abilities and knack for streamlining processes, eager to learn and develop in dynamic operations environment. Brings solid understanding of basic logistics principles and data management techniques. Ready to use and develop skills in project coordination and data analysis in Operations Associate role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service / Operations Associate
FrontRow Parking
Atlanta, GA
09.2024 - Current
- Manage high-volume customer interactions while maintaining professionalism and accuracy in a fast-paced environment.
- Process transactions and maintain accurate operational records and documentation.
- Utilize multiple systems simultaneously to complete customer requests efficiently.
- Resolve customer concerns and support daily operational workflow.
- Collaborate with team members to maintain productivity and service standards.
- Demonstrate strong attention to detail while handling time-sensitive tasks.
- Streamlined inventory management processes to enhance product availability and reduce waste.
- Coordinated communication between suppliers and kitchen staff to ensure timely delivery of ingredients.
Lead Generator Technician
Critical Power Resiliency
Senoia, GA
12.2022 - 09.2024
- Delivered customer support while maintaining positive customer experiences.
- Performed accurate cash handling and transaction processing.
- Maintained organized records and followed company operational procedures.
- Assisted with daily operations during high-volume periods.
- Worked efficiently under pressure while meeting performance expectations.
- Collaborated with team to maintain operational efficiency and meet daily production targets.
- Assisted in training new team members on standard operating procedures and safety protocols.
Education
Bachelor of Arts - Sociology
Columbus State University
12.2027
Generative AI -
Columbus State University
Columbus, GA05.2026
Skills
- Data Entry & Documentation Processing
- Customer service
- Microsoft Office (Excel, Word, Outlook)
- Time Management & Organization
- Problem Solving
- Multi-System Navigation
- Fast-Paced Operations
- Administrative Support
- Verbal and written communication
- Deadline management
- Interpersonal and written communication
Accomplishments
The National Society of Leadership and Success
Certification
- Generative AI Foundations Certification
- Microsoft Office Proficiency
Timeline
Customer Service / Operations Associate
FrontRow Parking
09.2024 - Current
Lead Generator Technician
Critical Power Resiliency
12.2022 - 09.2024
Bachelor of Arts - Sociology
Columbus State University
Generative AI -
Columbus State University
ADDITIONAL QUALIFICATIONS
- Comfortable working with time-sensitive documentation and operational processes
- Strong written and verbal communication skills
- Adaptable to new systems, procedures, and technology platforms
- Capable of working independently and within team environments