Dominick Burgos
McDonough
Summary
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Determined professional with dedication to hard work and team player attitude.
Overview
2
2
years of professional experience
Work History
Delivery Driver
DoorDash
02.2022 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
Warehouse Worker
VitaLab
05.2023 - 01.2024
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Collaborated with team members to streamline production processes, increasing overall productivity without sacrificing product quality.
- Completed orders within tight deadlines while adhering to company standards for accuracy and precision in all tasks performed.
- Maintained a high level of customer satisfaction with timely order processing, addressing any issues promptly and professionally.
- Demonstrated adaptability to changing demands by willingly taking on additional responsibilities as needed during peak periods or staff shortages.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Made sure that products were produced on time and are of good quality.
- Reviewed production schedules and streamlined processes.
Pizza Delivery Driver
Marcos
09.2022 - 05.2023
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Performed routine vehicle maintenance checks to ensure optimal performance on delivery routes, reducing downtime due to mechanical issues.
- Collaborated with restaurant staff to streamline order processes and improve overall efficiency during busy periods.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
- Contributed to a positive team environment by effectively communicating with coworkers regarding order statuses and customer concerns.
- Adhered to strict safety standards while transporting perishable food items, ensuring that all products arrived at their destination in optimal condition.
- Continually updated management regarding any potential delays or complications encountered during deliveries, allowing for proactive resolutions where possible.
- Showcased adaptability by adjusting delivery routes based on traffic conditions or customer preferences, optimizing order fulfillment times.
- Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Documented mileage, deliveries, pickups, customer issues and damages.
Education
High School Diploma -
Living Word Christian Academy
McDonough, GA05.2021
Skills
- Local Routes Understanding
- Route Logs
- GPS and Route Planning
- Safe Driver Training
Timeline
Warehouse Worker
VitaLab
05.2023 - 01.2024
Pizza Delivery Driver
Marcos
09.2022 - 05.2023
Delivery Driver
DoorDash
02.2022 - Current
High School Diploma -
Living Word Christian Academy
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