Dominic Heisig
Perry
Summary
Dynamic sales associate dedicated to enhancing store appeal and fostering customer loyalty through effective communication and relationship building. Manages high-stress situations with a calm demeanor while training new staff, contributing to a cohesive team environment and ensuring exceptional service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
The Home Depot Inc
02.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
Target
03.2022 - 03.2024
- Created positive first impressions to engage and welcome existing, new, and potential customers.
- Assisted customers in locating products and coordinated with other sites to verify merchandise availability.
- Maintained calm demeanor while resolving issues in busy, high-stress situations to ensure customer satisfaction.
- Organized and priced merchandise for display on sales floor.
Education
Associate of Applied Science - Cybersecurity
Central Georgia Technical College
Warner Robins, GA06-2025
Skills
- Sales metrics
- Customer engagement
- Client service
- Product knowledge
- Market analysis
- Customer service
- Time management
- Multitasking strength
- Teamwork and collaboration
- Verbal/written communication
- Problem-solving
- Conflict resolution
- Relationship building
- Problem-solving skills
- Networking basics and protocols: TCP/IP, DNS, DHCP, VLANs, routing/switching, subnetting
- Operating systems administration: Windows Server (AD, Group Policy), Linux (systemd, bash), macOS fundamentals
- Systems hardening: Secure configurations, CIS benchmarks, patch management, endpoint protection
- Web and application security: OWASP Top 10, secure coding principles, input validation, session management
- Threat detection and monitoring: SIEM (eg, Splunk/Elastic), log analysis, alert triage
- Endpoint and network defense: EDR, NAC, IDS/IPS, firewall rulesets, segmentation, zero trust concepts
- Vulnerability management: Scanning (Nessus/OpenVAS), prioritization (CVSS), remediation tracking
- Frameworks and standards: NIST CSF/800‑53, ISO 27001, CIS Controls, SOC 2 fundamentals
- Application and API security: Threat modeling (STRIDE), API auth (OAuth/OpenID Connect), secrets management
Certification
- COMPTIA A+
Timeline
Sales Associate
The Home Depot Inc
02.2024 - Current
Sales Associate
Target
03.2022 - 03.2024
Associate of Applied Science - Cybersecurity
Central Georgia Technical College