Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Dominic Jones

Douglasville

Summary


Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.


Overview

13
13
years of professional experience

Work History

Server /Cocktail Bartender

Xanterra Parks & Resorts
05.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server/Cocktail Bartender

Borealis Base Camp
07.2024 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

Server/Cocktail Bartender

ExplorUs
05.2024 - 07.2024
  • Processed orders and sent to kitchen employees for preparation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Increased sales significantly by upselling higher-end products to customers.
  • Inspected dishes and utensils for cleanliness.

Server/Server /Head Bartender

Pappadueax Seafood Kitchen
03.2012 - 04.2023
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

No Degree - Fire Science

Glendale Community College
Phoenix, AZ

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Customer service
  • Safe food handling
  • Menu memorization
  • Food running
  • High volume dining
  • Team collaboration
  • Order accuracy
  • Table bussing
  • Suggestive selling
  • Guest relations management
  • Point of sale operation
  • Dining area maintenance
  • Allergy awareness
  • Tableside etiquette
  • Task prioritization
  • Food sales and promotion
  • Item promotion

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Enjoy participating in anything outdoors for overall physical and mental well-being
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I participate in a variety of outdoor recreational activities
  • Reading
  • Playing Sports
  • Team Sports
  • Geocaching
  • Road Trips
  • Backpacking

Timeline

Server /Cocktail Bartender

Xanterra Parks & Resorts
05.2025 - Current

Server/Cocktail Bartender

Borealis Base Camp
07.2024 - 12.2024

Server/Cocktail Bartender

ExplorUs
05.2024 - 07.2024

Server/Server /Head Bartender

Pappadueax Seafood Kitchen
03.2012 - 04.2023

No Degree - Fire Science

Glendale Community College

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Dominic Jones