Dominique Bruce
La Grange
Summary
Dynamic Service Operator with a proven track record at Henkel, enhancing operational efficiency through effective problem-solving and teamwork. Skilled in safety management and multitasking, I consistently delivered high-quality service while fostering a collaborative environment. Committed to continuous improvement, I actively pursued industry knowledge to drive success and exceed client expectations.
Overview
16
16
years of professional experience
Work History
Service Operator
Henkel
04.2020 - Current
- Streamlined processes for faster service delivery and increased operational efficiency.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during service operations, finding ways to resolve them effectively while maintaining high-quality standards throughout each task performed.
- Actively sought ways to improve personal skills and knowledge, staying current with industry trends and advancements in technology relevant to the role of a Service Operator.
- Conducted site clean-up before, during, and after jobs.
- Provided excellent customer care, consistently receiving positive feedback from clients and management alike.
- Managed multiple projects simultaneously, prioritizing workloads for optimal results.
- Assisted colleagues as needed, fostering a collaborative work environment that promoted success across the entire team.
Lift Driver
Milliken
04.2018 - 09.2019
- Streamlined inventory management with accurate tracking of items using barcode scanners and documentation systems.
- Maintained a safe work environment by adhering to safety regulations and protocols during all lift driving tasks.
- Promoted a culture of continuous improvement through active participation in process review meetings and implementation of suggested changes.
- Participated in ongoing training sessions to stay current on industry best practices, enhancing overall job performance.
- Achieved timely completion of orders through effective communication with supervisors regarding task progress and potential obstacles.
Travel Supervisor
AM Dersert Management
11.2009 - 12.2015
- Oversaw daily operations, ensuring seamless coordination of all aspects of client itineraries.
- Implemented effective budget management strategies to optimize travel expenses.
- Maintained accurate records of all transactions and client communications, ensuring compliance with industry regulations.
- Monitored industry trends and competitor offerings to maintain a competitive edge within the market.
- Organized corporate events, ensuring smooth execution from planning through completion.
- Contributed towards company growth by actively participating in networking events and trade shows, showcasing our expertise as a trusted Travel Supervisor.
- Improved team productivity through ongoing training and performance evaluations.
- Evaluated emerging technologies to streamline booking processes and enhance the overall customer experience.
- Collaborated with marketing teams to develop engaging promotional materials highlighting unique travel experiences.
Education
High School Diploma -
Troup High School
La Grange, GA05.2002
Skills
- Basic mathematical calculations
- Site preparation
- Call center experience
- Safety management
- Basic mathematical skill
- Emergency response
- Cleanup operations
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Decision-making
- Relationship building
- Safety procedures
- Team building
- Equipment operation
- Self motivation
Timeline
Service Operator
Henkel
04.2020 - Current
Lift Driver
Milliken
04.2018 - 09.2019
Travel Supervisor
AM Dersert Management
11.2009 - 12.2015
High School Diploma -
Troup High School
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