- Designing and Printing 3D Models
- Video Gaming
- Coding and Programming
- Electronics and Circuit Building
- Backpacking and Hiking
Donald Buster
Oakwood
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
10
10
years of professional experience
Work History
Culinary Professional
Seasons 52
04.2022 - Current
- Streamlined inventory management processes, ensuring effective cost control and timely replenishment of supplies.
- Mentored junior chefs on proper culinary techniques, elevating overall team performance and quality of dishes presented.
- Maintained strict adherence to food safety regulations, resulting in an exceptional record of passing health inspections.
- Managed efficient kitchen operations during peak service hours, maintaining smooth workflow under pressure while delivering exceptional results.
- Trained new hires on kitchen procedures and protocols, contributing to a cohesive team environment focused on excellence in service delivery.
- Elevated guest experience by consistently providing high-quality dishes that met or exceeded expectations.
- Collaborated with kitchen staff to maintain efficient workflows, reducing food preparation time and waste.
- Promoted teamwork and collaboration within the kitchen staff leading to improved morale, increased efficiency, and higher quality outcomes.
- Enhanced customer satisfaction by creating visually appealing and delicious dishes using a variety of cooking techniques.
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Established food preparation procedures and guidelines to promote meal consistency and quality.
- Inspected deliveries for accuracy and safety.
- Maintained records and awareness of unique dietary restrictions or allergies of personnel, accommodating needs in meal preparation.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
Assistant Manager
Chili's Restaurant
02.2021 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
Automotive Service Advisor
Toyota Motor
06.2019 - 12.2020
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
- Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
- Resolved customer complaints with empathy and professionalism, ensuring repeat business and positive word-of-mouth referrals.
- Exceeded monthly revenue targets by promoting additional services such as extended warranties or maintenance packages during consultations with clients.
Assistant General Manager
Neighborhood Grills
11.2014 - 06.2019
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.
- Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.
- Implemented cost-saving measures without compromising on quality, boosting bottom line.
- Resolved customer complaints with professionalism, restoring trust and loyalty.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
- Negotiated with suppliers to secure cost-effective contracts, improving profit margins.
Education
Bachelor of Science - Electrical Engineering Technologies
South College
Knoxville, TN01-2027
High School Diploma -
Bartlett High School
Bartlett, TN05-2005
Skills
- Efficient Typing Skills
- Effective Written Communication
- Precision in Work
- Initiative-Driven Approach
- Spreadsheet Organization
- Proficient in Keyboard Shortcuts
- Organizational Skills
- Results-Driven Approach
- Upholding Privacy Standards
- Fault Analysis and Correction
- Data Collection
- File Format Conversion
- Collaboration and Networking
- Optimized Data Storage
Interests
Timeline
Culinary Professional
Seasons 52
04.2022 - Current
Assistant Manager
Chili's Restaurant
02.2021 - 11.2023
Automotive Service Advisor
Toyota Motor
06.2019 - 12.2020
Assistant General Manager
Neighborhood Grills
11.2014 - 06.2019
Bachelor of Science - Electrical Engineering Technologies
South College
High School Diploma -
Bartlett High School
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