Donald Taylor-Farmer
ATLANTA
Summary
Dynamic Millwork Specialist at Lowes Home Improvement with a proven track record in visual merchandising and exceptional customer service. Skilled in inventory management and product knowledge, I effectively enhanced sales through engaging displays and relationship building, contributing to a significant increase in customer satisfaction and store performance. Skilled Millwork Specialist with comprehensive understanding of design and fabrication techniques. Proven record in creating high-quality millwork for diverse construction projects, demonstrating skill in operating machinery and interpreting blueprints. Strengths include strong creativity, precision, time management skills, and ability to comply with safety regulations. Significant impact made in previous roles through enhancing efficiency of production processes and maintaining exceptional quality standards. Resourceful Millwork Specialist, known for exceptional productivity and ability to complete tasks efficiently. Skilled in precision woodworking, custom cabinetry design, and architectural millwork detailing. Excel in time management, problem-solving, and teamwork, utilizing these soft skills to meet project deadlines with high-quality results. Results-driven individual with a solid track record of delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals, and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
9
9
years of professional experience
Work History
Millwork Specialist
Lowes Home Improvment
East Point
02.2022 - 01.2025
- Received and displayed product shipments on store retail shelves upon delivery.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Greeted customers and provided exceptional customer service.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Attended weekly team meetings to review performance goals and objectives.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Answered incoming telephone calls to provide store, products and services information.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Bagged or packaged purchases and wrapped gifts.
- Handled customer complaints in a professional manner.
- Processed credit card transactions quickly and securely.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Answered store and merchandise questions and led customers to wanted items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
- Used technology resources to assist customers in locating and selecting items.
- Provided accurate information about products, prices and services.
Realtor
PalmerHouse
Atlanta
03.2016 - 02.2022
- Liaised between buyers and sellers to facilitate negotiations and propel escrow progress.
- Explained financial requirements and analytical data to potential buyers and sellers.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Advised clients on market conditions, pricing and legal requirements for property transactions.
- Maintained current and accurate CRM database of prospective customers.
- Answered inquiries from potential buyers regarding features of property listings.
- Maintained accurate records of all transactions from start to finish using specialized software programs.
- Organized open houses and other events to promote properties for sale.
- Communicated with clients to determine property needs and budget constraints.
- Advised clients on market conditions, prices, mortgages, and legal requirements.
- Generated leads through networking activities, cold calling prospects, referrals.
- Managed real estate transactions from initiation to closing.
- Educated customers about mortgage products and loan processes relevant to their needs.
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
- Executed marketing efforts via cold calling, postcard mailings and door knocking,
- Met with clients to research cases, collect data and prepare settlement packages.
- Scheduled and attended weekly appointments with clients.
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
- Developed and presented purchase offers to sellers for consideration.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
- Facilitated new property listing to increase inventory.
- Conducted open houses and showings of properties to prospective buyers.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
- Researched zoning regulations for specific areas when preparing property listings.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Responded promptly to customer inquiries via phone or email regarding available properties.
- Drafted contracts, purchase agreements, closing statements and leases.
- Maintained accurate records of client interactions and transactions.
- Identified potential buyers through cold calling.
- Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
- Created professional sales presentations to effectively communicate product quality and market comparisons.
- Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
- Generated list of properties to meet specific client needs.
- Liaised between sellers and buyers for profitable and efficient sales.
- Prepared newly purchased homes for clients prior to arrival.
- Monitored changes in local markets that could affect the value of listed properties.
- Reviewed inspection reports prior to closing ensuring that all necessary repairs were completed.
- Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
- Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
- Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
- Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
- Conducted home buyer workshops, educating buyers on home purchasing process.
- Researched and determined competitive market price.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Attended industry events such as conferences or seminars related to real estate topics.
- Showed residential properties and explained features, value and benefits of available homes.
- Accompanied buyers during property inspections.
- Prepared and delivered sales presentations.
- Collaborated with colleagues to develop strategies for attracting new clients.
- Scheduled home viewings with potential buyers.
- Facilitated deals between sellers, buyers and brokers for maximum profits.
- Presented properties to potential buyers and addressed questions.
Education
Some College (No Degree) - Real Estate
GAMLS
Atlanta,GASkills
- Visual merchandising
- Customer service
- Inventory management
- Product knowledge
- Sales techniques
- Point of sale
- Relationship building
- Team collaboration
- Conflict resolution
- Communication skills
- Organizational skills
- Problem solving
- Product display
- Cabinet making
- Finish carpentry
- Power tool operation
- Tool selection
- Upselling
- Installation coordination
- Measurement taking
- Manufacturing processes
- Regulatory compliance
- Effective communication
- Manual milling
- Tool maintenance
- Problem-solving
- Custom furniture design
Timeline
Millwork Specialist
Lowes Home Improvment
02.2022 - 01.2025
Realtor
PalmerHouse
03.2016 - 02.2022
Some College (No Degree) - Real Estate
GAMLS
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