D'Janae Sailsman
McDonough
Summary
Dynamic CVS Retail Associate with a proven track record in customer issue resolution and sales. Skilled in healthcare terminology and proficient in Microsoft Word, I excel in fostering customer relationships and ensuring fulfillment operations run smoothly. Recognized for effectively engaging customers and enhancing their shopping experience. Customer-focused Retail Associate with a solid understanding of retail dynamics and customer service standards.. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service, and customer experience initiatives, driving strong sales.
Overview
1
1
year of professional experience
Work History
CVS Retail Associate
CVS Pharmacy
McDonough
10.2022 - 01.2024
- Handled product returns and exchanges according to store policy.
- Participated in promotional activities such as setting up displays or distributing marketing materials.
- Processed online orders and ensured timely delivery of items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Assisted customers by phone regarding store operations, products, promotions and orders.
- Resolved customer complaints in a professional manner.
- Engaged with customers to determine appropriate items to fit needs.
- Operated cash register to process payments from customers.
Education
Associate of Science - true
Southern Crescent Technical College
McDonough, GA08-2027
High School Diploma - McDonough, GA
Eagles Landing High School
McDonough, GA05.2023
Skills
- Precision in detail
- Clear communication
- Customer issue resolution
- Healthcare terminology
- Customer relationship management
- Sales skills
- Time organization
- Teamwork and collaboration
- Fulfillment operations
- Proficient in Microsoft Word
References
References available upon request.
Timeline
CVS Retail Associate
CVS Pharmacy
10.2022 - 01.2024
Associate of Science - true
Southern Crescent Technical College
High School Diploma - McDonough, GA
Eagles Landing High School