Donna Morgan

• Leased/contracted owner operators, drivers, and tractors/trucks
• Ensured driver & tractor remained in safety DOT compliance at all times. Monitored Elogs
• Heavy email communication with shippers and receivers
• Ensured all shipping orders, billing info, and pay rate entered for weekly settlements
• Ensured owner/operators truck inspections, insurance, and drivers' medical evaluations are updated
• Performed general administrative tasks to support office operations.
• On call rotation 24/7 for after hours drivers assistance.
• Obtained signed shipping paperwork(BOLs/PODs) and in/out railroad interchanges from drivers
• Scanned appropriate paperwork to process for payment

• Administered medications and treatments prescribed by healthcare providers.
• Monitored patient vital signs and communicated changes to physicians for timely interventions.
• Supported patient care techs in daily activities, enhancing residents' comfort and dignity.
• Assisted patient care techs with resident's daily activities, including feeding, bathing and grooming needs.

Collaborated with three physicians in an Internal Medicine and Family Practice group.

• Handled all incoming calls to ensure timely patient support
• Coordinated scheduling of regular and urgent appointments to optimize patient care
• Assisted patients with medication refills, urgent medical questions or concerns.
• Messaged physician through NextGen (EMR/EHR) with medication refills and questions.
• Returned calls & messages in response from physician. Informed patients of test results after physician review
• Performed back office patient tests when needed.

Administered medications and treatments per physician orders and facility policies.

Handled a typical patient load of 6 to 8

• Administered medications and treatments according to physician orders and facility policies, ensuring patient compliance and safety.
• Monitored patient vital signs, promptly reporting changes to physician and charge nurse to facilitate timely interventions.
• Assisted in patient assessments and developed individualized care plans, enhancing patient-centered care and treatment effectiveness.