Donna Padgett
Kingsland
Summary
Dynamic professional with a proven track record in hospitality and customer service, exemplified during my tenure at Huck’s Pub. Skilled in mixology and health codes compliance, I excel in creating exceptional customer experiences. Demonstrated ability to boost satisfaction and loyalty through outstanding service and meticulous attention to detail. Expert in managing high-volume environments with an engaging personality and strong multitasking abilities.
Overview
7
7
years of professional experience
Work History
Bartender
Bogeys bar and grill
Kingsland
01.2025 - Current
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Poured wine, beer and cocktails for patrons.
Grocery Delivery Driver
Instacart
Kingsland
02.2021 - Current
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Loaded grocery bags into delivery vehicle.
- Ensured customer satisfaction by providing excellent service.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Adhered to company policies and procedures when delivering goods.
- Assisted customers with unloading groceries at their homes.
- Transported and safely delivered items to prevent damage or loss.
- Delivered groceries to customers' homes in a timely manner.
Bar Manager
Huck’s pub
Woodbine
09.2023 - 01.2025
- Complied with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
- Assisted in developing menus featuring seasonal ingredients from local suppliers.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Assisted staff by serving food and beverages or bussing tables.
- Oversaw food preparation, production and presentation according to quality standards.
- Restocked beer and liquor regularly and after special events.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Front Desk Receptionist
Country Inns & Suites
Kingsland
10.2020 - 04.2021
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Maintained a clean and organized reception area to uphold company image.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Furniture Sales Associate
Arnoldzzz
St. Marys
02.2018 - 04.2020
- Monitored market trends to suggest additions to the furniture collection.
- Computed purchases and received and processed cash or credit payment.
- Assisted in managing customer accounts including updating contact information, payment records.
- Completed sales transactions quickly and accurately while ensuring customer satisfaction.
- Greeted customers to determine wants or needs.
- Handled customer inquiries and complaints with professionalism and patience.
- Maintained appealing and sparkling clean showroom by arranging and straightening furnishings.
- Assisted customers in selecting furniture based on their preferences and needs.
- Coordinated accurate paperwork and tickets for sold items to prevent sales errors.
- Offered financing options to customers, explaining terms and conditions clearly.
- Discussed financing options, pricing and current promotional offers.
Education
High School Diploma -
Montille High School
Oakdale06-2025
Skills
- Bar restocking
- Basic accounting
- Safe service compliance
- Mixology
- Health codes compliance
- Sales expertise
- Outstanding customer service
- Hospitality service expertise
- Strong multitasking
- Engaging personality
- Cleanliness and hygiene
- Customer service
- Inventory
Timeline
Bartender
Bogeys bar and grill
01.2025 - Current
Bar Manager
Huck’s pub
09.2023 - 01.2025
Grocery Delivery Driver
Instacart
02.2021 - Current
Front Desk Receptionist
Country Inns & Suites
10.2020 - 04.2021
Furniture Sales Associate
Arnoldzzz
02.2018 - 04.2020
High School Diploma -
Montille High School