Donna woodrum
Lawrenceville
Summary
Dedicated customer service, representative backed with more than 5 years experience in customer relations period motivated to maintain customer service satisfaction and to contribute to the success of the organization period proven ability to establish repertoire with clients and exceed target on the production floor. So it's dedicated, we're gonna put the d on still listening to me. Okay, take it off, which I, what did you go to do it? Take it off, it's everything I'm saying.
Overview
11
11
years of professional experience
Work History
Customer Contact Service
Contact Contact
Bourbonnais
05.2015 - 07.2017
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
Assistant Manager
USA Murphy
Suwanee
01.2021 - 11.2023
Grocery Store Associate
Aldi
Lawrenceville
11.2023 - Current
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Operated equipment and machinery according to safety guidelines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
Education
Lockport
Lockport, ILSkills
- Customer service
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Product rotation
- Cleaning and sanitation
- Stocking shelves
- Cash handling proficiency
- Cashier support
- Weighing product
- Sanitizing surfaces
- Opening and closing procedures
- Customer Service-oriented
- Stock rotation
- Cleaning skills
Timeline
Grocery Store Associate
Aldi
11.2023 - Current
Assistant Manager
USA Murphy
01.2021 - 11.2023
Customer Contact Service
Contact Contact
05.2015 - 07.2017
Lockport