Donovan Dickinson
Fayetteville
Summary
Multi-talented individual with a great load of experience while continuing to grow my knowledge. I am very dependable and not afraid to take on challenges.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
12
12
years of professional experience
Work History
Bartender/Server
No Mas Cantina
03.2020 - 03.2025
- Started as a server, then was promoted to bartender and then lead bartender at restaurant.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server/Bartending
The Nook on Piedmont
03.2018 - 01.2020
- At this great establishment I learned how to work in a faster paced environment
- I had to not only learn new meals but a plethora of alcoholic drinks and how to get those made perfectly in a smaller time frame.
- Delivered food and beverages promptly to maintain service efficiency.
- Provided excellent customer service, ensuring diners had a pleasant experience.
Server/Bartender
Village Cafe
08.2017 - 12.2018
- Learned fine dining etiquette and how bartend at this establishment.
- Worked in a different environment with a very different demographic, this taught me to be able to connect with all different types of people.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Customer Service Representative
Avis Car Rental
07.2016 - 08.2017
- Greet customers as they return their rental car to parking lot ensuring a smooth and safe traffic flow
- Ensure customer satisfaction by assisting customer in expediting the conclusion of their vehicle rental experience and making them feel valued while they wait
Server/Waiter
Truett's Pizzza Cafe
05.2013 - 08.2016
- Key responsibilities included taking, filling and serving food orders
- Completed register transactions
- Provided punctual and accurate delivery orders to customers' homes and businesses
- Served as a mentor for new employees and helped them learn their new job roles
- Created a pleasant dining environment by anticipating the client's needs for their dine-in and to-go orders
- Connected with customers by building relationships based on similar interest and offering a genuine connection for their wellbeing while going above and beyond service expectations
Delivery Driver
Jimmy Johns
05.2015 - 02.2016
- Delivered a wide variety of restaurant menu items to different addresses throughout the community
- Followed route and delivery time schedule
- Collected payments
Education
Associates Of Arts -
Gordon State College
05.2017
Bachelors of Film and Productions -
Clayton State University
Barnesville, GA05.2021
Skills
- Crew collaboration
- Customer Service
- Leader/Collaborator
- Listening/Comprehension
- Role Player
- Alcholic Drink Knowledge
- Customer Service Representive
- Strong multitasking
- Highly reliable
- Team player attitude
Timeline
Bartender/Server
No Mas Cantina
03.2020 - 03.2025
Server/Bartending
The Nook on Piedmont
03.2018 - 01.2020
Server/Bartender
Village Cafe
08.2017 - 12.2018
Customer Service Representative
Avis Car Rental
07.2016 - 08.2017
Delivery Driver
Jimmy Johns
05.2015 - 02.2016
Server/Waiter
Truett's Pizzza Cafe
05.2013 - 08.2016
Bachelors of Film and Productions -
Clayton State University
Associates Of Arts -
Gordon State College
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