Dorothy Mitchell
Atlanta
Summary
Accomplished Property Management Professional with a track record of exceeding revenue objectives and implementing efficient cost-cutting measures. Demonstrated expertise in managing large property portfolios, overseeing financial operations, and optimizing budgets for increased compliance and performance. Proficient in customer service, file organization, collection recovery, marketing, and conflict resolution. A visionary leader with strong team-building and time management skills. Extensive experience in property and community association management, coupled with certifications in tax credits and real estate.
Overview
31
31
years of professional experience
Work History
Accounting Manager
Southeastern Sun Realty
11.2020 - Current
- Oversaw the accurate and timely preparation of financial statements, reports, and analysis, facilitating effective decision-making by management.
- Led the development and monitoring of annual budgets and forecasts, tracking variances and recommending corrective actions to achieve financial targets.
- Managed the maintenance of the general ledger and subsidiary ledgers, ensuring compliance with accounting standards and timely reconciliations.
- Ensured compliance with accounting principles, laws, regulations, and internal policies, maintaining accurate tax records and facilitating successful external audits.
- Implemented process improvements to streamline accounting operations, enhance internal controls, and optimize workflow efficiencies.
- Provided strong leadership to the accounting team, fostering growth, collaboration, and accountability through mentorship and performance evaluations.
- Cultivated positive relationships with vendors, auditors, and financial institutions, supporting effective communication and collaboration.
Regional Manager
Southeastern Sun Realty
08.2007 - Current
- Spearheaded strategic planning and execution, aligning regional objectives with organizational goals and achieving significant growth and expansion.
- Provided hands-on oversight of operations, ensuring compliance with company policies and standards while optimizing performance and efficiency.
- Effectively managed financial aspects, including budgeting, expense control, revenue generation, and profitability analysis.
- Led and motivated a team of branch managers, fostering a culture of high performance, collaboration, and professional development.
- Established and maintained strong client relationships, ensuring high levels of satisfaction and identifying growth opportunities.
- Implemented risk mitigation strategies, ensuring compliance with industry regulations and maintaining a strong ethical framework.
- Conducted in-depth performance analysis, utilizing data-driven insights to guide decision-making and enhance overall regional performance.
Property Manager
HJ Russell
02.2006 - 07.2007
- Implemented successful marketing strategies resulting in a 40% increase in occupancy and 97% resident retention.
- Demonstrated excellent customer service, leasing skills, and collections expertise.
- Proficient in file organization and knowledgeable about Section 8 and Tax Credit programs.
- Streamlined reporting processes and ensured timely submission of all reports at both on-site and corporate levels.
Community Association Manager
Today Management
08.2005 - 02.2006
- Efficiently managed day-to-day community operations, overseeing maintenance, repairs, and improvements.
- Developed and monitored annual budgets, providing accurate financial reporting to the board of directors.
- Acted as a primary point of contact for residents, addressing inquiries, concerns, and disputes promptly.
- Procured and managed contracts with service providers and vendors, ensuring compliance with agreed terms.
- Enforced community rules and regulations, taking appropriate action in case of violations.
- Provided support and recommendations to the board on policy development and strategic planning.
- Developed and implemented emergency response plans, ensuring resident safety during emergencies.
- Collaborated with various community committees, supporting their respective areas of responsibility.
Property Manager
Gables Residential
02.2004 - 07.2005
- Led multi-site management and demonstrated exceptional customer service and leasing skills.
- Conducted a comprehensive file audit and reorganization, optimizing operational efficiency.
- Successfully project managed property rehabilitation initiatives, ensuring timely and cost-effective completion.
Property Manager
Willie T. Wright Plaza
07.1992 - 02.2004
- Excelled in major file audit and organization, contributing to improved operational efficiency.
- Developed and executed successful marketing plans, resulting in a 35% increase in rentals and full occupancy.
- Demonstrated strategic thinking and problem-solving abilities, significantly reducing operational costs by 30%.
- Established on-site programs to enhance residents' quality of life and meet their specific needs.
Education
CAM - Real Estate
Georgia Institute of Real Estate
Atlanta, GA04.2005
Bachelor of Science - Business
Rutgers University
New Jersey05.2001
Skills
- Lease Renewals
- Collections Procedures
- Professional Relationships
- Tenant Screening
- Specialization in Co-op, Tax Credit, and Section 8
- Certified IRS Tax Preparation
- Project Management
- Negotiation Proficiency
- Exemplary Sales Performance
- Complex Problem Resolution
- Conflict Resolution Expertise
- Communication Audits and Enhancement
Timeline
Accounting Manager
Southeastern Sun Realty
11.2020 - Current
Regional Manager
Southeastern Sun Realty
08.2007 - Current
Property Manager
HJ Russell
02.2006 - 07.2007
Community Association Manager
Today Management
08.2005 - 02.2006
Property Manager
Gables Residential
02.2004 - 07.2005
Property Manager
Willie T. Wright Plaza
07.1992 - 02.2004
CAM - Real Estate
Georgia Institute of Real Estate
Bachelor of Science - Business
Rutgers University
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