Dorothy Porter
Snellville
Summary
Results-driven professional skilled in care planning and effective communication. Known for fostering relationships with patients and families while enhancing collaboration among multidisciplinary teams to deliver high-quality care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CNA Supervisor
Rena Nelson
02.2011 - Current
- Supervised daily operations of nursing staff, ensuring compliance with health regulations and safety protocols.
- Mentored and trained new Certified Nursing Assistants on best practices and patient care techniques.
- Implemented process improvements to enhance patient care quality and staff efficiency.
- Coordinated scheduling for nursing staff, optimizing resource allocation and coverage.
- Resolved conflicts among team members, fostering a positive work environment and enhancing morale.
- Monitored patient progress and communicated changes in condition to healthcare providers promptly.
- Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
Care Manager
Sunrise Assisted Living
09.2024 - 04.2026
- Developed individualized care plans tailored to resident needs and preferences.
- Coordinated multidisciplinary team meetings to enhance communication and collaboration among staff.
- Implemented quality assurance initiatives to improve resident satisfaction and care outcomes.
- Trained and mentored new care staff on best practices and compliance regulations.
- Fostered relationships with families, providing updates on resident progress and addressing concerns promptly.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
CNA
Bethesda Nursing Home
02.2010 - 06.2013
- Provided compassionate care to residents, ensuring comfort and well-being.
- Assisted with daily living activities, promoting independence and dignity.
- Monitored vital signs, reporting changes promptly to nursing staff.
- Maintained accurate patient records, contributing to effective care planning.
- Collaborated with healthcare team to implement individualized care plans.
- Trained new staff on procedures and best practices for resident care.
- Improved workflow efficiency in routine tasks through proactive problem-solving.
- Advocated for resident needs, enhancing overall satisfaction and quality of life.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
Associate of Science - Criminal Justice
University of Phoenix
Tempe, AZ02.2010
Skills
- Care planning
- Case assessments
- Clinical documentation
- Service coordination
- Medical chart documentation
- Medication reviews
- Volunteer management
- Vital sign monitoring
- Treatment management
- Care oversight
- Client assessment
Certification
- Certified Nurse Assistant License - 20+ years
- Certificate Medication Aide license- 2 years
Timeline
Care Manager
Sunrise Assisted Living
09.2024 - 04.2026
CNA Supervisor
Rena Nelson
02.2011 - Current
CNA
Bethesda Nursing Home
02.2010 - 06.2013
Associate of Science - Criminal Justice
University of Phoenix