Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dorothy PRATER

Fayetteville

Summary

Dynamic and detail-oriented professional with extensive experience in asset protection at Walmart. Proven track record in loss prevention strategies, enhancing safety protocols, and fostering teamwork. Recognized for reducing inventory shrinkage through effective risk management and strong communication skills, ensuring a secure environment for both customers and staff.

Professional with strong background in asset protection. Skilled in risk assessment, surveillance, and loss prevention strategies. Known for effective team collaboration and adaptability to changing needs. Reliable in delivering results through keen attention to detail and excellent problem-solving abilities.

Asset protection professional with keen eye for identifying and mitigating risks in retail settings. Adept at implementing effective security strategies and maintaining compliance with company policies. Valued team player known for adaptability and results-driven approach to problem-solving, focusing on surveillance and incident reporting.

Knowledgeable Desired Position with solid history in asset protection, demonstrating significant contributions to loss prevention initiatives and security protocols. Proven ability to mitigate risks and enhance safety measures in retail environments. Demonstrated proficiency in surveillance techniques and investigations, while consistently fostering secure and compliant workplace.

Overview

27
27
years of professional experience

Work History

Asset Protection Associate

Walmart
04.2024 - Current
  • Patrolled store departments to check for suspicious activities.
  • Monitored customer behavior to detect potential theft and fraud.
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports outlining activities and results.
  • Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
  • Enhanced safety measures by systematically evaluating potential risks.
  • Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
  • Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
  • Provided constructive feedback to enhance overall performance.
  • Kept patrons and employees safe and from criminal activity.
  • Enhanced team effectiveness through comprehensive training sessions on loss prevention techniques and protocols.
  • Decreased inventory shrinkage through strategic asset protection measures.
  • Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
  • Collaborated with store management to align security measures with overall business objectives.
  • Leveraged analytics to identify patterns in theft and fraud, enabling proactive measures to deter such activities.
  • Enhanced customer trust by promptly addressing their concerns related to security and safety.
  • Maintained detailed logs of all security-related incidents, providing valuable data for analysis and improvement.
  • Implemented and maintained loss prevention programs in close collaboration with store management.

Store Manager

Coastal Pool Concepts
09.2014 - 02.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Utilized positive feedback to manage staff efficiently in high-pressure environment.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Provided comprehensive training to new hires for immediate role proficiency.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Enhanced work environment by recognizing individual achievements consistently.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
  • Optimized checkout process to reduce wait times, improving customer satisfaction scores.
  • Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
  • Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
  • Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Bartender/Server/Hostess

Longhorn Steakhouse
07.1998 - 08.2014
  • Patrolled store departments to check for suspicious activities.
  • Monitored customer behavior to detect potential theft and fraud.
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports outlining activities and results.
  • Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
  • Enhanced safety measures by systematically evaluating potential risks.
  • Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
  • Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
  • Provided constructive feedback to enhance overall performance.
  • Kept patrons and employees safe and from criminal activity.
  • Enhanced team effectiveness through comprehensive training sessions on loss prevention techniques and protocols.
  • Decreased inventory shrinkage through strategic asset protection measures.
  • Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
  • Collaborated with store management to align security measures with overall business objectives.
  • Leveraged analytics to identify patterns in theft and fraud, enabling proactive measures to deter such activities.
  • Enhanced customer trust by promptly addressing their concerns related to security and safety.
  • Maintained detailed logs of all security-related incidents, providing valuable data for analysis and improvement.
  • Implemented and maintained loss prevention programs in close collaboration with store management.

Education

No Degree -

Jonesboro High School
Jonesboro, GA

Skills

  • Detail-oriented
  • Team Training
  • Inventory control
  • Integrity and trustworthiness
  • Customer support
  • Loss prevention
  • Emergency response planning
  • Policy enforcement
  • Incident reporting
  • Process implementation
  • Loss prevention strategies
  • Surveillance techniques
  • Loss prevention experience
  • Compliance monitoring
  • Risk management
  • Front-end monitoring
  • Critical thinking
  • Fraud detection
  • Retail operations
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Relationship building
  • Professional ethics
  • Team building
  • Safety protocols
  • Task prioritization
  • Incident documentation
  • Self motivation
  • Interpersonal skills
  • Analytical thinking
  • Goal setting
  • Risk assessment
  • Professionalism
  • Interpersonal communication
  • Theft prevention
  • Time management abilities
  • Continuous improvement
  • Adaptability
  • Written communication
  • Emergency response
  • Professional demeanor
  • Problem-solving aptitude
  • Evidence preservation
  • Legal compliance
  • Personnel supervision
  • Retail management
  • Analytical skills
  • Asset protection
  • Retail security

Accomplishments

As an Asset Protection Associate I was recognized as employee of the month , the first month I was there for being nice . I was also employee of the first quarter for 2025, I was also made the Sponsor for the Customer Host Asset Protection. I was nominated twice to go to Bentonville Arkansas to represent the Asset Protection/Customer Host position. Due to weather conditions in Nebraska, I didnt go.

Timeline

Asset Protection Associate

Walmart
04.2024 - Current

Store Manager

Coastal Pool Concepts
09.2014 - 02.2024

Bartender/Server/Hostess

Longhorn Steakhouse
07.1998 - 08.2014

No Degree -

Jonesboro High School

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Dorothy PRATER