Summary
Overview
Work History
Education
Skills
Timeline
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Douglas Wilson III

Upatoi

Summary

Dynamic sales professional with a proven track record at Advanced Auto Parts, excelling in customer relationship building and active listening. Achieved significant sales growth through effective engagement and coaching of new hires. Skilled in management and closing techniques, fostering loyalty and repeat business while enhancing customer satisfaction.

Overview

4
4
years of professional experience

Work History

Salesperson

Advanced Auto Parts
08.2024 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Coached new hires on sales techniques, contributing to their development as successful team members.
  • Opened and closed the store as a Key Holder

Associate

Dollar General Store
03.2023 - 11.2023
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Crew Member

Sonic Drive in
03.2021 - 08.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.

Education

Harris County High School
Hamilton, GA
05.2023

Nursing

Columbus State University
Columbus, GA

Skills

  • Customer service
  • Customer care
  • Relationship building
  • Customer relationship building
  • Active listening
  • Closing techniques
  • Management skills

Timeline

Salesperson

Advanced Auto Parts
08.2024 - Current

Associate

Dollar General Store
03.2023 - 11.2023

Crew Member

Sonic Drive in
03.2021 - 08.2021

Harris County High School

Nursing

Columbus State University

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Douglas Wilson III