Doyle Wyrick
Parts Specilaist
Hampton,GA
Summary
Focused and well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering 25 years of progressive experience in field.
Overview
27
27
years of professional experience
3
3
years of post-secondary education
Work History
Parts Specialist
Global Parts
06.2023 - 06.2024
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Negotiated favorable terms with vendors, securing cost savings without compromising quality or delivery timelines.
- Improved forecasting accuracy by monitoring sales trends and adjusting inventory levels accordingly, preventing stock shortages during peak periods.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
Parts Specialist
Peterbilt of Atlanta
03.2013 - 05.2023
- Maximized sales opportunities by effectively cross-selling complementary products whenever appropriate during customer interactions.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
- Tracked parts use and charged items to customer accounts for billing.
- Served customers in-store and by telephone to answer questions and place orders.
- Assisted customers in finding appropriate parts promptly.
- Ordered parts from various distributors to fulfill demands.
ATM Service Technician
Dean's ATM
12.2007 - 01.2013
- Coordinated with vendors to obtain necessary parts and equipment, ensuring minimal delay in addressing client needs related to ATM servicing.
- Managed inventory levels efficiently, ensuring adequate availability of spare parts needed for timely repairs or replacements during service visits.
- Assisted in identifying potential security risks associated with ATMs, leading to enhanced safety measures being implemented.
- Optimized ATM performance through thorough analysis of error logs and implementing necessary corrective actions.
Parts Specialist
Nalley Motor Trucks
01.1997 - 11.2007
- Ordered parts from various distributors to fulfill demands.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Assisted customers in finding appropriate parts promptly.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Assisted customers by responding to complaints and offering updates on back-ordered parts.
Education
High School Diploma -
Jonesboro High School
Jonesboro, GA 08.1988 - 06.1991
Skills
I have top notch customer skills with problem solving, pricing negotiations and product representation
I have over 25 years of experience in PACAR parts research, ordering and sales
- E-Portal
-Web ECAT
-Parts on Line
-TCS 365
-Engine Rapido
-Online parts counter (in both Peterbilt and Kenworth applications)
-Cummins Quick Serve
-PAI Parts
Timeline
Parts Specialist
Global Parts
06.2023 - 06.2024
Parts Specialist
Peterbilt of Atlanta
03.2013 - 05.2023
ATM Service Technician
Dean's ATM
12.2007 - 01.2013
Parts Specialist
Nalley Motor Trucks
01.1997 - 11.2007
High School Diploma -
Jonesboro High School
08.1988 - 06.1991
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