Dr. Amy Riley
Jefferson
Summary
With a proven track record at The Joint Chiropractic, I've led teams to enhance patient care through innovative programs, significantly improving satisfaction. Skilled in operations management and patient care coordination, my leadership fosters a culture of continuous learning and professional development. Expert in clinical management and healthcare administration, I excel in creating efficient, supportive work environments.
Overview
12
12
years of professional experience
Work History
Clinic Director/ Lead Doctor
The Joint Chiropractic
10.2023 - Current
- Facilitated regular staff meetings for effective communication, continuous learning, problem-solving, goal-setting, and progress monitoring.
- Assessed staffing needs, hired qualified personnel, and provided ongoing professional development opportunities for all team members.
- Promoted a supportive work environment by fostering teamwork and open communication among staff members.
- Enhanced patient care with the development of comprehensive treatment plans tailored to individual needs.
- Improved patient satisfaction by implementing innovative treatment programs and protocols.
- Established strong partnerships with referring physicians in order to streamline referrals between practices leading to enhanced coordination of care.
- Ensured optimal use of clinical space by managing schedules efficiently.
Full Time Doctor
The Joint Chiropractic
03.2020 - 10.2023
- Conducted thorough physical examinations to assess patient health status.
- Performed orthopedic examinations to determine treatment plan
- Developed individualized treatment plans to manage patient health and recovery.
- Managed clinic financial goals and general operations
- Conducted meetings with staff to determine clinic progress
Rotation Doctor
The Joint Chiropractic
06.2019 - 03.2020
- Developed individualized treatment plans to manage patient health and recovery.
- Diagnosed and treated acute and chronic illnesses with evidence-based practices.
- Diagnosed and treated patients suffering from chronic conditions.
- Performed orthopedic exam techniques to identify and monitor medical conditions.
- Participated in quality improvement initiatives to optimize clinical processes and enhance overall patient care standards.
Barista Shift Supervisor
Starbucks
10.2018 - 06.2019
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Barista
Starbucks
08.2015 - 10.2018
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
CNA
Brightstar Healthcare
04.2013 - 05.2015
- Operated electronic health records system to update patient information accurately.
- Communicated effectively with healthcare team to coordinate patient care plans.
- Supported mobility exercises to enhance patient physical well-being.
- Employed infection control protocols to maintain sterile environment.
Education
Ph.D. - Chiropractic
University of Western States
Portland, OR05-2018
Bachelor of Science - Public Health
Georgia College And State University
Milledgeville, GA05-2018
Bachelor of Science - Human Biology
University of Western States
Portland, OR08-2017
Associate of Science - Pre-Med
Gainesville State College
Oakwood, GA08-2010
Skills
- Patient care coordination
- Operations management
- Program implementation
- Clinical research
- HIPAA compliance
- Clinical management
- Scheduling appointments
- Employee training
- Scheduling
- Administrative leadership
- Healthcare administration
- Employee recruitment
- Records management
- Patient flow
- Marketing
Languages
Spanish
Professional Working
Timeline
Clinic Director/ Lead Doctor
The Joint Chiropractic
10.2023 - Current
Full Time Doctor
The Joint Chiropractic
03.2020 - 10.2023
Rotation Doctor
The Joint Chiropractic
06.2019 - 03.2020
Barista Shift Supervisor
Starbucks
10.2018 - 06.2019
Barista
Starbucks
08.2015 - 10.2018
CNA
Brightstar Healthcare
04.2013 - 05.2015
Ph.D. - Chiropractic
University of Western States
Bachelor of Science - Public Health
Georgia College And State University
Bachelor of Science - Human Biology
University of Western States
Associate of Science - Pre-Med
Gainesville State College
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