Duflaun Goodlow
East Point
Summary
Dynamic Aviation Manager with a proven track record at Southwest Airlines, excelling in fast-paced environments. Renowned for critical thinking and problem-solving skills, I foster teamwork and collaboration while maintaining a friendly demeanor. Committed to continuous improvement, I effectively manage time and adapt swiftly to new technologies, ensuring operational excellence.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Aviation Manager
Southwest Airlines
10.2015 - 01.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Education
Bachelor of Arts - Criminal Justice
Harold Washington College
Chicago, IL06-1994
Skills
Certified Fire and Safety Director (Chgo Fire Dept) 2007
Certified Cook County Sheriff ( Chicago) 2008-2013
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Problem resolution
- Teamwork and collaboration
- Customer service
- Problem-solving
- Friendly, positive attitude
- Flexible and adaptable
- Calm under pressure
Accomplishments
- Promoted to Supervisor of Ramp Ops within 6mos. 2016, MDW.
- Supervisor of the 3rd Qrtr. 2016, MDW.
- Supervisor of the year 2017, MDW.
- Supervisor of the year 2019, ATL.
- Promoted to Manager of Ramps, Customer Service and Operations 2020, ATL.
- Managed team of 1500 staff members.
- Manager of the year 2021, ATL.
- Presidents Award Recipient 2022 for Outstanding Manager of the year, ATL.
- 2024 Humanitarian of the Year Award Recipient, ATL.
- Managed multiple Superhub Stations, ( MDW, DEN, ATL, ISP).
- 10 Years Perfect Attendance.
Timeline
Aviation Manager
Southwest Airlines
10.2015 - 01.2026
Bachelor of Arts - Criminal Justice
Harold Washington College