Dustin Cook
Optic Freight Logistics
Woodstock
14
years of professional experience
Operations professional with strong background in managing complex projects and driving operational excellence. Known for collaborative approach and commitment to delivering high-quality results. Dependable and adaptable, consistently meeting changing demands of business. Proven skills in strategic planning and team leadership.
Work History
Director of Operations
1 Year 8 Months- Streamlined logistics operations, enhancing delivery efficiency and reducing turnaround times.
- Developed strategic partnerships with carriers, optimizing freight capacity and cost management.
- Led cross-functional teams in implementing process improvements, driving operational excellence across departments.
- Implemented advanced tracking systems, improving shipment visibility and customer communication.
Director of National Accounts
11 Months- Increased account retention by developing and implementing customized strategies for national clients.
- Led a high-performing sales team, providing mentorship and guidance to maximize individual performance levels.
- Established measurable goals for the sales team in alignment with corporate objectives, driving accountability among employees.
- Delivered exceptional client service by addressing concerns promptly and offering innovative solutions to complex challenges.
- Remote
Senior Business Development Executive
1 Year 4 Months- Developed strategic partnerships for long-term business growth and mutual success through effective negotiation and collaboration.
- Streamlined internal processes to enhance efficiency, reduce costs, and support continued business growth.
- Kept meticulous client notes and updated account information in company databases.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
Business Development Representative
8 Months- Increased client base by identifying potential customers and initiating strategic outreach.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
Inside Sales
1 Year- Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
- Trained junior inside sales representatives in best practices for prospecting, qualifying leads, and closing deals efficiently.
- Coordinated closely with inside sales representatives on joint efforts or handoffs when necessary for efficient territory management.
- Assisted in training new hires on best practices in inside sales estimation, contributing to overall team success.
Regional REI
1 Year- Achieved continuous quality improvement through regular analysis of RAI data, identifying trends and areas for improvement.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Bartender
6 Years 3 Months- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties and balanced sales accounts at the end of each shift.
- Performed opening and closing duties, including setting up for incoming shift, preparing for the next.
- Efficiently opened or closed the bar each shift, established procedures, ensuring preparedness for each shift.
Education
High School Diploma
Skills
Operational efficiency
Operations oversight
Strategic planning
Strategic planning and execution
Business management
Process improvements
Quality assurance
Operations management
Timeline
Director of Operations
Optic Freight Logistics
01.2025 - CurrentRead More
Director of National Accounts
Traffix
01.2024 - 12.2024Read More
Senior Business Development Executive
KCH Transportation
09.2022 - 01.2024Read More
Business Development Representative
OTR Solutions
01.2022 - 09.2022Read More
Inside Sales
Bug Busters
07.2020 - 07.2021Read More
Regional REI
Arrow Exterminators, Inc
07.2019 - 07.2020Read More
Bartender
Taco Mac
10.2012 - 01.2019Read More
Cherokee High School
High School Diploma
Read More