DUSTIN MORRIS
atlanta
Summary
Dynamic professional with extensive experience in hospitality, including a Stewarding Supervisor role at Omni Hotels & Resorts. Proven expertise in security management and exceptional guest services, enhancing operational efficiency and safety. Recognized for problem-solving skills and a commitment to maintaining high standards in food safety and hygiene compliance.
Overview
17
17
years of professional experience
Work History
Stewarding Supervisor
Omni Hotels & Resorts
02.2025 - Current
- Supervised daily operations of stewarding department, ensuring cleanliness and organization standards met.
- Implemented efficient cleaning schedules, optimizing workflow and reducing downtime in kitchen areas.
- Collaborated with culinary team to maintain high standards in food safety and hygiene compliance.
Security Officer Supervisor
Hilton
03.2010 - 02.2023
- Monitored premises to ensure safety and compliance with hotel policies.
- Provided exceptional customer service to clients, addressing concerns promptly and professionally while maintaining a focus on safety and security.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Front Desk Agent
Hilton
01.2009 - 02.2010
- Provided exceptional customer service by greeting guests and addressing inquiries promptly.
- Managed check-in and check-out processes efficiently to enhance guest satisfaction.
- Coordinated room assignments and maintained accuracy in reservation systems.
Education
Bachelor of Arts - Hospitality Management
University of Memphis
Memphis, TN06-2010
Skills
- Security management
- Patrol supervision
- Guest services
- Problem-solving skills
Timeline
Stewarding Supervisor
Omni Hotels & Resorts
02.2025 - Current
Security Officer Supervisor
Hilton
03.2010 - 02.2023
Front Desk Agent
Hilton
01.2009 - 02.2010
Bachelor of Arts - Hospitality Management
University of Memphis
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