Duwyna Verrett
Villa Rica,GA
Summary
Enthusiastic and driven professional committed to customer service excellence in every aspect of business with a determination to succeed. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually. Talented Realtor with a proven track record in real estate sales and team leadership. Excelled in building client rapport, closing sales, and enhancing team productivity through effective problem-solving and critical thinking. Skilled in market analysis and Microsoft Excel, achieving high client satisfaction and retention rates.
Overview
19
19
years of professional experience
Work History
Licensed Realtor
D Elite Realty Group Brokered By Keller Williams
02.2015 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Arranged for inspections and surveys of sold properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Write listings detailing and professionally highlighting property features to increase sales chances.
- Coordinate appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
- Compared recently sold area properties to determine competitive market prices.
Branch Leader
Truist Bank
01.2006 - 01.2022
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Engaged employees in business processes with positive motivational techniques.
- Complied with regulatory guidelines and requirements.
- Ordered branch operating supplies.
- Scheduled and organized weekly team meetings and daily morning huddles
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Resolved various issues impacting sales management and business operations.
Education
Associate of Business Administration -
Delgado Community College
New Orleans, LALutcher High School
Lutcher, LASkills
- Customer Service
- Building Rapport
- Problem-solving abilities
- Complaint Handling/Resolution
- Critical Thinking
- Active Listening
- Client Rapport and Retention
- Client Needs Assessment
- Excellent Teamwork
- Closing Sales
- Negotiation
- Strong Organizational skills
- Real Estate Sales Expert
- Financing requirements
- Follow-Up Skills
- Prospecting/Documentation
- Computer Proficiency
- Market & Competitive Analysis
- Staff Management
- Financing Requirements
Timeline
Licensed Realtor
D Elite Realty Group Brokered By Keller Williams
02.2015 - Current
Branch Leader
Truist Bank
01.2006 - 01.2022
Associate of Business Administration -
Delgado Community College
Lutcher High School
Similar Profiles
Lauren GomesLauren Gomes
Licensed Real Estate Agent at Keller Williams Elite RealtyLicensed Real Estate Agent at Keller Williams Elite Realty
Marissa McWilliamsMarissa McWilliams
Real Estate Agent at Keller Williams Elite RealtyReal Estate Agent at Keller Williams Elite Realty
Matilda HallMatilda Hall
Real Estate Broker at Keller Williams Realty EliteReal Estate Broker at Keller Williams Realty Elite