D'Vonteonna Simpson
Douglas
Summary
Dedicated professional with experience in customer service and administrative support. Expertise in training new hires and managing team performance to meet operational goals. Strong communication, organizational and problem-solving skills contribute to consistently high service standards and efficient workflow.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Orderfiller
Walmart Distribution Center
06.2025 - 07.2026
- Verified order accuracy and prepared merchandise for shipment.
- Executed tasks efficiently in fast-paced environment, ensuring timely order fulfillment. in a deadline-driven environment.
- Collaborated with team members to meet daily order fulfillment goals.
- Trained new hires on order filling procedures and safety practices, enhancing team readiness.
Shift Manager & Crew Memeber
McDonald's
Douglas
07.2012 - 11.2024
- Managed finances, employee performance, food safety compliance, and resolved customer concerns.
- Coordinated shift schedules and delegated tasks to optimize workflow.
- Supervised 5-10 employees during shifts to ensure operational efficiency.
- Addressed customer complaints to enhance satisfaction and improve service quality.
- conducted store and employee evaluations regularly.
Stocker & Inventory Receiver
Lowe's
04.2022 - 05.2023
- Assisted in unloading delivery trucks and distributing freight to appropriate areas.
- Processed merchandise and maintained inventory to ensure availability for customer needs.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Trained new employees on stocking procedures and safety protocols to help build team performance.
- Forklift operator
Education
High School Diploma -
Coffee County High School
Douglas, GA05-2016
Associate of Science - Nursing
South Georgia State College
Douglas, GA08-2026
Skills
- Order Accuracy
- Store Management
- Data Entry
- Customer Service
- Team Leadership
- Administrative Support
- Problem Solving
- Communication skills
- Inventory management
Certification
- Forklift Certified
- Power Equipment Certified
- ServSafe
Timeline
Orderfiller
Walmart Distribution Center
06.2025 - 07.2026
Stocker & Inventory Receiver
Lowe's
04.2022 - 05.2023
Shift Manager & Crew Memeber
McDonald's
07.2012 - 11.2024
High School Diploma -
Coffee County High School
Associate of Science - Nursing
South Georgia State College