Summary
Overview
Work History
Education
Skills
Timeline
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DYAMOND TATE

Atlanta,GA

Summary

Detail-oriented and results-driven professional with solid experience in research methodologies and data analysis. Skilled in applying critical thinking and problem-solving to support research initiatives and improve outcomes. Proficient in interpreting data and generating reports that aid in informed decision-making. Proven ability to contribute effectively to team projects and deliver results in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Business Care Research Specialist

Equifax Inc
04.2024 - Current
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Coordinated with international research collaborators, enhancing scope and depth of research projects.

Talent Acquisition Specialist (Contractor)

Paramount Placement
01.2023 - 02.2024
  • Provide field and corporate support with emphasis in associate relations, managing pipeline to bench and support new unit openings
  • Provide excellent customer service to our internal clients by supporting talent management
  • Ensures productive recruiting activities are met daily, weekly, and monthly as set forth by company goals
  • Develop and maintain a network of contacts to continually build a pipeline of top talent for hard-to-fill positions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Reduced time-to-fill for open positions by implementing efficient sourcing strategies.

Selling Business Manager

Dillard's Inc.
05.2022 - 01.2024
  • Provide administrative support, including answering phone calls, responding to emails, and preparing correspondence
  • Ensured accurate on-hand inventory by conducting daily analysis and maintain relationships with new and existing clients
  • Coordinate and schedule events and presentations with the management team
  • Exceed weekly sales goals by $2,000 and Increase monthly sales target by 25%
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.

Kitchen Design Specialist

The Home Depot
10.2021 - 09.2023
  • Interact with clients by assessing their kitchen and/or bath projects needs, by setting up in-home measures, room designs and purchasing recommendations
  • Handled confidential designs and maintained their proper organization.
  • Planned and presented project quotes for custom designs.
  • Streamlined design processes for increased efficiency, resulting in faster turnaround times for client projects.

Education

Bachelor of Science - Biology

Georgia State University
Atlanta, CA

High School Diploma -

Germantown High School
MEMPHIS TN
05.2017

Skills

  • Experience in retail and manufacturing sales
  • Closing Techniques
  • Salesforce
  • Microsoft 365
  • Database Maintenance
  • Employee Relations
  • Business Planning
  • Documentation and control
  • Data collection
  • Qualitative research
  • Data entry
  • JIRA
  • Service Now (SNOW)

Timeline

Business Care Research Specialist

Equifax Inc
04.2024 - Current

Talent Acquisition Specialist (Contractor)

Paramount Placement
01.2023 - 02.2024

Selling Business Manager

Dillard's Inc.
05.2022 - 01.2024

Kitchen Design Specialist

The Home Depot
10.2021 - 09.2023

Bachelor of Science - Biology

Georgia State University

High School Diploma -

Germantown High School

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DYAMOND TATE