Dyesha Kennedy
130 Lanier Drive Apt 528 Statesboro,
Summary
Highly skilled and experienced professional with a strong desire to excel in an executive role. Demonstrated and Proven track record of delivering exceptional results, driving growth, and leading successful teams. Committed to continuous learning and staying abreast of industry trends to ensure strategic decision-making and maximize organizational success. Seeking an opportunity to leverage talents and contribute to the achievement of company goals in an executive capacity.
Overview
4
4
years of professional experience
Work History
Claims Benefit Specialist
Auto Owners Insurance
08.2024 - 02.2025
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Enhanced claim processing efficiency by streamlining workflows and implementing best practices.
- Stayed abreast of emerging trends relevant to the insurance industry as well as updated laws pertaining specifically to workers'' compensation programs.
- Contributed to team success by sharing expertise on complex cases and collaborating on strategies to increase efficiency in case management tasks.
- Managed high-volume caseloads, consistently meeting deadlines and maintaining accuracy in claim review.
- Processed and recorded new policies and claims.
- Communicated effectively with staff members of operations, finance and clinical departments.
Healthcare agent
Sagility healthcare
09.2023 - 09.2024
Customer service representative
Everise
10.2023 - 12.2023
Customer service representative
Parker's store
03.2021 - 05.2023
Education
Med Tech -
Southern manor
Pharmacy Technician And Assistant - Pharmacy
School of Alison
11.2023
Diploma -
Metter high school
2020
Skills
- Claims analysis
- Microsoft office
- Claim investigation
- Confidentiality handling
- Customer service
- Problem-solving
- Multitasking
- Excellent communication
- Appointment scheduling
- Documentation processing
- Written communication
Timeline
Claims Benefit Specialist
Auto Owners Insurance
08.2024 - 02.2025
Customer service representative
Everise
10.2023 - 12.2023
Healthcare agent
Sagility healthcare
09.2023 - 09.2024
Customer service representative
Parker's store
03.2021 - 05.2023
Med Tech -
Southern manor
Pharmacy Technician And Assistant - Pharmacy
School of Alison
Diploma -
Metter high school
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