Dylan Rowell
Norcross,GA
Summary
I am a motivated and ambitious individual with a solid academic foundation from Norcross High School, graduating with honors and an International Baccalaureate certificate. Possessing a strong work ethic and a commitment to excellence, able to quickly grasp new concepts, an agile learner, and diligent in my pursuit of knowledge and growth. With a demonstrated ability to adapt to new environments and learn quickly, I am eager to leverage my skills and academic achievements to contribute effectively in a dynamic work setting. Known for my dedication, reliability, and enthusiasm, I thrive in challenging environments where I can make meaningful contributions and continue to expand my skill set.
Overview
11
11
years of professional experience
Work History
Intake Specialist
Moore Ingram Johnson & Steele
Marietta, GA
02.2026 - Current
- Developed and implemented efficient data entry practices to enhance client information accuracy.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Reduced errors in documentation through diligent proofreading before submission, maintaining high standards of quality control throughout the entire intake process.
- Consistently met or exceeded performance metrics, demonstrating a strong commitment to delivering exceptional service within the Intake Specialist role.
- Facilitated smooth transitions between different departments by effectively communicating relevant client information at each stage of their journey within the organization.
- Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
Grocery Clerk
Publix
Marietta, GA
02.2025 - 01.2026
- Manage and maintain the entire frozen food department ensuring proper organization, stock rotation, and planogram compliance
- Monitor inventory levels, process deliveries, and reduce shrink through strategic product placement and waste control
- Collaborate with store management to ensure product availability and meet sales goals
- Provide exception customer service and assist shoppers with locating items or product information
- Train and support team members in stocking, safety procedures, and store policies
BarkBusters
01.2024 - 01.2025
- Engaged with clients to assess their needs and understand their specific requirements for dog training
- Utilized strong communication and interpersonal skills to establish rapport with clients and build trust
- Achieved and maintained a 75% on-call ratio, demonstrating dedication and reliability in meeting sales targets
- Collaborated with team members to optimize sales strategies and ensure customer satisfaction
- Managed client accounts, including follow-up communication and assistance with policy inquiries
- Succeeded in a fast-paced sales environment by consistently meeting or exceeding sales quotas and performance metrics
Driver/ Shopper
Independent Contractor, Food Delivery Services
GA
01.2021 - Current
- Demonstrated excellent customer service by providing friendly and professional interactions with customers, addressing inquiries, and ensuring satisfaction with delivered orders
- Utilized problem-solving abilities to resolve any issues that arose during deliveries, maintaining a high level of reliability and customer trust
Trainer
Chick Fil A
Marietta, GA
08.2018 - 08.2021
- Provided comprehensive training to new team members, equipping them with the skills and knowledge necessary to excel in their roles
- Collaborated closely with managers to oversee daily operations, ensuring adherence to company standards and procedures
- Demonstrated strong leadership by effectively managing shifts, delegating tasks, and resolving any issues or conflicts that arose in a fast-paced environment
- Maintained a high level of efficiency and productivity by leading by example and working alongside team members to achieve operations goals
- Fostered a positive work environment through clear communication, encouragement, and teamwork, contributing to high employee morale and retention
Data Entry/Clerk
Grandfather
05.2015 - 05.2018
- Ensured meticulous organization and streamlined access to documents
- Accurately input payment and miscellaneous information across various computer programs and systems
- Monitored and managed daily payments, prospects, and expenses with precision
- Drafted professional emails and facilitated communication with diverse organizations and individuals
- Maintained a highly efficient and seamless office environment, promoting productivity and order
Education
High School Diploma -
Norcross High School
Norcross, GA05.2019
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Google Workspace (Docs, Sheets, Slides, Gmail, Calendar)
- Graphic Design Software (Adobe, Photoshop, Illustrator)
- Communication Skills
- Problem-Solving
- Teamwork and Collaboration
- Adaptability and Flexibility
- Leadership Skills
- Customer Service Orientation
- Attention to detail
- Multitasking
Interests
Committed to delivering exceptional work in all endeavors, driven by pursuit of excellence and continuous improvement, Actively engage in community initiatives and charitable causes, contributing time and skills to make a positive impact and foster social responsibility, Devoted to the art of cinema, exploring diverse genres and cinematic techniques to deepen appreciation for storytelling and film craftsmanship
Timeline
Intake Specialist
Moore Ingram Johnson & Steele
02.2026 - Current
Grocery Clerk
Publix
02.2025 - 01.2026
BarkBusters
01.2024 - 01.2025
Driver/ Shopper
Independent Contractor, Food Delivery Services
01.2021 - Current
Trainer
Chick Fil A
08.2018 - 08.2021
Data Entry/Clerk
Grandfather
05.2015 - 05.2018
High School Diploma -
Norcross High School